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Resident Manager Resume Example

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RESIDENT MANAGER
Professional Summary

Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules, regulations and policies. Positive and diligent qualified professional effective at promoting resident satisfaction by addressing emergent concerns in a timely matter, spearheading repairs and implementing updates to enhance property. Talented business manager with demonstrated operational and leadership skills. Offering 3 years of Leasing & Sales experience paired with goal-oriented and performance-minded approach. Responsible Property Manager committed to ensuring safe and comfortable environment for the community and property. Collaborates effectively to learn new tasks and support wide range of team and business needs.

Skills
  • Leasing and sales
  • Marketing and advertising
  • Property tours and inspections
  • Tenant and eviction laws
  • Critical thinking
  • Knowledge of building codes
  • Customer service-focused
  • Contract Negotiation
  • Property management
  • Community Relations
  • Ordinance enforcement
  • Cultural awareness
  • Maintenance & Repair
  • Supervision
  • Relationship-Building
  • Adaptability
Work History
Resident Manager02/2018 to Current
Company Name – City, State
  • Conducted property move-ins, move-outs and walk-through inspections per 3 years.
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
  • Collected, recorded and deposited monthly rents from over 45 tenants.
  • Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Communicated effectively with owners, residents and on-site associates.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Communicated with landlord regarding building and tenant issues.
  • Advertised on internet ad forums and obtained potential residents through lead generation.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Discussed preventative maintenance and upgrade cost concerns with property owners and developed strategic resolutions.
  • Sought out ways to go above and beyond job requirements.
Park Ranger03/2014 to 09/2016
Company Name – City, State
  • Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
  • Informed visitors of current and recurring dangers including wildlife, terrain and inclement weather.
  • Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Collected water and soil samples, recorded findings and reported all critical information to University Of Hawaii, Hawaii Fish Trust, Nature Conservancy and Department of Land and Natural Resources(DLNR).
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Studied fish and wildlife habitats and behaviors before making conservation decisions.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Guided tours for park visitors with focus on informative and safe visits.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Tower Builder/Construction Laborer08/2007 to 03/2016
Company Name – City, State
  • Operated Takeuchi TB135 and skid steer TL230 and CAT 220 machines to safely move heavy materials.
  • Learned how to complete installation of digital equipment and fiber optic systems with minimal supervision, contributing to successful upgrades for nationwide communication & data companies.
  • Demonstrated safe and proper operations of construction sites and delicate equipment to prevent harm to team members or equipment.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Observed all OSHA and State & County safety regulations on job sites to keep accidents to minimum.
  • Assisted crew members with complex tasks requiring close teamwork and coordination to meet quality specifications.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Worked with public to maintain control of traffic in and around job sites, directing cars safely around and through active construction areas.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Trained new employees by relaying information on company procedures, safety requirements and time management skills and delivered constructive criticism upon completion of job tasks.
Education
Some College (No Degree): Effective Grant Proposal WritingUniversity Of Notre Dame- City, State
GED05/1999Windward School For Adults- City, State
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Resume Overview

School Attended

  • University Of Notre Dame
  • Windward School For Adults

Job Titles Held:

  • Resident Manager
  • Park Ranger
  • Tower Builder/Construction Laborer

Degrees

  • Some College (No Degree) : Effective Grant Proposal Writing
    GED 05/1999

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