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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking Registered Nurse accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring and problem-solving abilities. Well-versed in managing emergent cases with grace and efficiency.

Skills
  • Charting master
  • HIPAA understanding
  • EMAR proficiency
  • Organizational skills
  • Computerized charting specialist
  • Strong clinical judgment
  • Case management
  • Utilization management
  • Wound care
  • IV therapy
Experience
10/2020 to Current
Clinical Manager, RN Promedica Senior Care Lake Worth, FL,
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Liaised between patients and physicians and educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Enforced compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
  • Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
  • Monitored and tracked medication of patients.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Inserted and managed central, arterial and PICC lines.
11/2015 to 09/2020
Resident Care Coordinator, RN American Senior Communities Mooresville, IN,
  • Developed and maintained quality care systems and standards, including but not limited to creating and improving policies.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Supervisors a team of 15 nurses and CNAs
  • Communicated with patients to ensure quality of care and develop care plans.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Recruited and hired new employees based on company needs and culture.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Observed employee performance and provided valuable feedback using online performance evaluation software.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Keeping family members and physicians informed of residents changing condition.
08/2011 to 05/2015
Intake Specialist and Field Nurse LPN Munson Medical Center Cadillac, MI,
  • Maintained a positive attitude and effectively de-escalated clients during crisis situations.
  • Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Analyzed information from interviews, educational, and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
  • Called applicants to set up appointments
  • Answered calls to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed woundcare services and administered medications as per MD orders
  • Administered patient education to both patient and family
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Conducted regular re-evaluations to address changes in needs and conditiono.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
07/2005 to 05/2011
Team Supervior, LPN American Red Cross City, STATE,
  • Established strong work network by building professional relationships fellow employees.
  • Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines.
  • Improved patient outcomes through value-added services.
  • Communicated with patients to ensure quality of care.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Provided training and supervision to 40-member staff in the field.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Traveled 90% of the time to different locations in the state of Georgia.
05/2007 to 06/2009
LPN UniHealth Post-Acute Care Of Decatur City, STATE,
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Observed, charted and reported developments in patient health condition in 120-bed facility.
  • Communicated effectively with patients and loved ones to explain diagnoses.
  • Took blood, tissue and fluid samples to perform laboratory tests.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Education and Training
Expected in 07/2015
Associate of Science: Nursing
Concorde Career Institute - Orlando - Orlando, FL
GPA:
Expected in 09/2003
Associate of Applied Science: Practical Nursing
Concorde Career College - Aurora - Aurora, CO
GPA:
Certifications
  • RN (multistate)
  • ALF Core Certification and ECC Certification
  • CPR certified (AmJessican Heart Association and AmJessica Red Cross

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Resume Overview

School Attended

  • Concorde Career Institute - Orlando
  • Concorde Career College - Aurora

Job Titles Held:

  • Clinical Manager, RN
  • Resident Care Coordinator, RN
  • Intake Specialist and Field Nurse LPN
  • Team Supervior, LPN
  • LPN

Degrees

  • Associate of Science
  • Associate of Applied Science

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