Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
03/2018 to Current
Resident AdvocateBaptist Health Care – Baker, FL,
Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Supported personal needs of residents dealing with diverse conditions.
Conducted tours, orientation and educational sessions for residents and families.
Solved grievances and complaints by collaborating with residents.
Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility staff.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Enforced policies and safety standards through building and room rounds.
Promoted positive relations between residents and staff.
Handled calls per to address customer inquiries and concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving issues.
02/2016 to Current
SchedulerTrio Healthcare – Englewood, OH,
Interviewed, hired and mentored over new personnel and oversaw all staffing operations.
Shadowed employees to determine accurate description of duties and skills required for each position.
Collaborated to determine department's short and long-term hiring needs.
Managed employee rewards programs.
Completed human resource operational requirements by scheduling and assigning employees.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
06/2015 to Current
Central Supply ClerkMidwest Health – Russell, KS,
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Tracked production and quality control systems to proactively identify deficiencies.
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Maintained productivity and accuracy while continuously lifting and unpacking packages.
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes
Stocked merchandise each , clearly labeling items, arranging according to size or color and preparing attractive displays.
Managed order availability by keeping detailed records of stock inventory
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Completed physical inventory counts
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
03/1998 to Current
Certified Nursing AssistantMedilodge Of Mt.Pleasant – City, STATE,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Obtained client medical history, including medication information, symptoms and allergies.
Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
Expected in 06/1985
High School Diploma: Montabella Junior/Senior High School - Blanchard, MI GPA:
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