, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Detail-oriented Leasing Manager attentive to tenant needs and dedicated to establishing sense of home for student tenants. Thoughtful and collaborative contributor to dynamic leasing team focused on tenant health and satisfaction as well as company prosperity.
Skills
Multi-family property management
Organizational skills
Skilled multi-tasker
Great planning skills
Ability to manage files
Tenant relations
Sales and marketing
Project planning
Daily living assistance
People skills
Working collaboratively
Reliable and trustworthy
Experience
10/2017 to 05/2021Resident AssistantSagora | Fort Worth, TX,
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Assisted students in planning and meeting program service goals by organizing community service and fundraising opportunities.
Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
Advised and referred students to appropriate resources in personal, social and academic matters.
Developed and deepened relationships with residents and fellow staff.
Prepared flyers to inform students of on-campus events and meetings, posting to bulletin boards to attract attention.
06/2014 to 03/2016Early Childhood EducatorPrimrose School | Holly Springs, NC,
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Organized and led activities to promote physical, mental and social development.
Inventoried and purchased classroom materials for education, games and crafts.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Managed schedule of group activities, special events and class field trips.
Placed supply orders, organized materials and restocked items.
Cultivated positive rapport with students, faculty and parents.
05/2007 to 12/2010Sales AssociateCaliva | Culver City, CA,
Lead Cashier and excellent sales numbers (exceeding in credit card goals, upsell purchases)
Built trusting relationships with customers by making personal connections.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Offered product and service consultations and employed upselling techniques.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Answered incoming telephone calls to provide store, products and services information.
Met merchandise processing standards and maintained organized and accessible work area.
Education and Training
Expected in 05/2014Associate of Arts | General StudiesVentura College, Ventura, CAGPA:
Expected in 05/2017Bachelor of Arts | Ethnic StudiesUniversity Of California, Berkeley, Berkeley, CAGPA:
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