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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.

Hardworking Reset Merchandiser proficient in completing partial and full store resets overnight, following special promotions or during high-volume sales periods. Focused on working quickly to minimize store disruption.

Skills
  • Process improvement
  • MS Office
  • Team management
  • Operational improvement
  • Problem resolution
  • Project organization
  • Relationship development
  • Supervision
  • Planogram understanding
  • Department resets
  • Customer service and assistance
  • Specimen Labeling Procedures
  • HIPAA
  • Drawing Blood
  • Blood Specimen Storage
  • Patient Care
  • Venipuncture
  • Infection Control
  • Blood Collection
  • Medical office administration
  • Time management
  • Medical records review
  • Health education
Work History
08/2020 to Current
Reset Merchandiser At Home Stores Llc Charleston, SC,
  • Moved merchandise from back storage to front end to maximize productivity.
  • Changed shelves, racks and displays to meet new schematic designs.
  • Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Managed timely and effective replacement of damaged or missing products.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Greeted customers and directed to requested products.
06/2019 to Current
Phlebotomist Care Atc Inc Creve Coeur, MO,
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Obtained blood specimens by performing venipunctures and finger sticks 15-20 times per day.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
08/2018 to 05/2020
Administrator Tg Missouri Perryville, MO,
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Directed hiring and recruitment of personnel in all departments.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
02/2018 to 07/2019
Administrator The Kemtah Group Greenwood, IN,
  • Successfully juggled multiple projects simultaneously to aid executive leaders.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Interpreted management directives to define and document administrative staff processes.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Directed hiring and recruitment of personnel in all departments.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
  • Maximized branding outreach by facilitating marketing initiatives.
  • Oversaw budget and tracked expenses against plans.
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
  • Streamlined processes to maximize operational efficiency.
  • Employed proven problem-solving techniques to resolve issues quickly and effectively.
  • Increased revenue by developing key programs focused on promoting business.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Confirmed accurate completion of forms and reports for admission, transfer and/or discharge of each resident.
Education
Expected in 10/2013
Associate Degree in Nursing: Nursing
FGC - Lake City, FL,
GPA:
Expected in 04/2018
Certification : Phlebotomy
A+ CNA Phlebotomy - Jacksonville, FL,
GPA:

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Resume Strength

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Resume Overview

School Attended
  • FGC
  • A+ CNA Phlebotomy
Job Titles Held:
  • Reset Merchandiser
  • Phlebotomist
  • Administrator
  • Administrator
Degrees
  • Associate Degree in Nursing
  • Certification

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