reset merchandiser resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Clean driving record
Planogram understanding
Customer service and assistance
Department resets
Store reorganizations
Display builds
Tagging updates
Product knowledge
Interior and exterior displays
Brand alignment
Price tagging and shelf labeling
Overstock management
Merchandising plan creation
Stocking and replenishing
Corporate visual standards
Customer Service
Training & Development
Education
Purdy High SchoolPurdy, MOExpected in ā āDiploma:Diploma - GPA:
Work History
At Home Stores Llc - Reset Merchandiser Colorado Springs, CO, 01/2018 - 03/2021
Reset specific store departments or entire stores and fully set up new stores according to planograms.
Changed shelves, racks and displays to meet new schematic designs.
Moved merchandise from back storage to front end to maximize productivity.
Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
Built fixtures according to plan to effectively display new store merchandise.
Developed merchandising strategy to efficiently move overstock.
Created interior displays to promote products in alignment with corporate sales objectives.
Worked with managers and advertising directors to optimize promotions.
Managed aesthetically pleasing displays to showcase company products and increase sales.
Updated pricing and signage to complete product displays and educate customers.
Monitored and replenished display inventory and restructured according to available stock.
Lineage Logistics - Shift Lead Manager Fuel & Restaurant Portsmouth, VA, 01/2018 - 01/2021
Evaluated employee performance and coached and trained to improve weak areas.
Exercised composure under pressure and in escalated customer service scenarios.
Provided supportive link between external customers and internal operations.
Set overall vision and provided team leadership.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Completed after shift review reports to remind supervisors of completed work.
Trained back-up associates and led crew members in managing operations of storefront.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Built, managed and coached insourced and outsourced teams.
Regularly checked building to confirm maintenance and cleaning met code and regulations.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Cooperated with coworkers to improve customer experience and manage storefront.
Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Supervised employees and oversaw quality compliance with company standards for food and services.
Coached crew members to optimize performance and motivate toward more efficient work.
Red Hot And Blue Inc - Bartender/Server/Catering Lead City, STATE, 04/2013 - 12/2019
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
Cleared dishes and glassware quickly following each course.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Checked identification for minimum age for sale of alcoholic beverages.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Provided friendly, courteous service to create memorable moments for guests.
Delivered catered food and supplies to facility for on-time set-up.
Greeted new customers, discussed specials, and took drink orders.
Reported concerns about intoxicated guests to management, contributing to safe and welcoming environments for all patrons.
Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Adapted service based on customer requests and kitchen readiness.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Used cash registers and credit card machines to cash out customers.
Guided arriving guests to tables, took drink orders and relayed information to bartenders.
Returned reusable goods and serving equipment for inventory and restock.
Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
Fostered enjoyable event atmosphere through friendly guest interactions
Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
Kept track of event finances, including initial deposits, due payments and final balances.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Bohanan Trucking Inc - Owner/Operator City, STATE, 02/2007 - 05/2012
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Devised processes to boost long-term business success and increase profit levels.
Optimized team hiring, training and performance.
Aligned branding initiatives and sales strategies with client goals.
Maintained up-to-date administrative records to monitor operational conditions.
Consulted with customers to assess needs and propose optimal solutions.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Trained and motivated employees to perform daily business functions.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
Discovered areas of improvement by generating quarterly operational and sales reports.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Oversaw and improved deliveries through proactive coordination of daily operations.
Developed key operational initiatives to drive and maintain substantial business growth.
Reconciled daily sales, returns and financial reports in QuickBooks.
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