Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Clean driving record
  • Planogram understanding
  • Customer service and assistance
  • Department resets
  • Store reorganizations
  • Display builds
  • Tagging updates
  • Product knowledge
  • Interior and exterior displays
  • Brand alignment
  • Price tagging and shelf labeling
  • Overstock management
  • Merchandising plan creation
  • Stocking and replenishing
  • Corporate visual standards
  • Customer Service
  • Training & Development
Work History
Reset Merchandiser, 01/2018 to 03/2021
At Home Stores LlcColorado Springs, CO,
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Changed shelves, racks and displays to meet new schematic designs.
  • Moved merchandise from back storage to front end to maximize productivity.
  • Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Developed merchandising strategy to efficiently move overstock.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Worked with managers and advertising directors to optimize promotions.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored and replenished display inventory and restructured according to available stock.
Shift Lead Manager Fuel & Restaurant, 01/2018 to 01/2021
Lineage LogisticsPortsmouth, VA,
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Provided supportive link between external customers and internal operations.
  • Set overall vision and provided team leadership.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Completed after shift review reports to remind supervisors of completed work.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Built, managed and coached insourced and outsourced teams.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
Bartender/Server/Catering Lead, 04/2013 to 12/2019
Red Hot And Blue IncCity, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Cleared dishes and glassware quickly following each course.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Greeted new customers, discussed specials, and took drink orders.
  • Reported concerns about intoxicated guests to management, contributing to safe and welcoming environments for all patrons.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Adapted service based on customer requests and kitchen readiness.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Used cash registers and credit card machines to cash out customers.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Owner/Operator, 02/2007 to 05/2012
Bohanan Trucking IncCity, STATE,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Optimized team hiring, training and performance.
  • Aligned branding initiatives and sales strategies with client goals.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Trained and motivated employees to perform daily business functions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
Diploma: Diploma, Expected in
Purdy High School - Purdy, MO

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Purdy High School

Job Titles Held:

  • Reset Merchandiser
  • Shift Lead Manager Fuel & Restaurant
  • Bartender/Server/Catering Lead
  • Owner/Operator


  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: