reservations manager resume example with 9 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Compassionate person, who actively listens and builds trust to help clients resolve personal issues and achieve life goals.
  • Microsoft Office Proficiency
  • Excellent Communication Skills
  • Time Management
  • Customer Service
  • Meticulous Attention To Detail
  • Creative problem solver
  • MS Windows proficient
  • Quick learner
  • Excellent organizational skills
  • Excellent team player 
University of Phoenix Arizona, Expected in 2014 Bachelor of Science : Human Services - GPA :
University of Phoenix Arizona, Expected in 2012 Associate of Arts : Accounting - GPA :
Presidio School Tucson, AZ Expected in 2000 High School Diploma : - GPA :
Work History
Highgate Hotels - Reservations Manager
Phoenix, AZ, 06/2015 - Current
  •  Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Coordinated scheduling and maintenance of supplies and equipment.
  • Maintained equipment and inventory records.
  • Trained new personnel.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Routinely answered customer questions regarding equipment and pricing.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

State Of Oklahoma - Rehabilitation Technician II
{"@Context":"Http://Schema.Org", "@Type":"Jobposting", 05/2013 - 01/2014
  • Observed and monitored client behavior and responses to drug and alcohol addition treatment plans.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and medications.
  • Maintained work environment in clean and sanitary manner.
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Trained new employees on proper protocols and site standards.
  • Prepared materials for following shift.
  • Walked around facility frequently to check activities.

Sherwin-Williams - Dispatcher
Bloomington, IL, 06/2010 - 04/2011
  • Added new material to file records and created new records.
  • Reviewed and updated alarm dealer and customer correspondence files and internal database.
  • Monitored multiple alarm systems for fire, intrusion, and duress alarms and dispatched emergency response when needed.
  • Provided support for critical issues.

City Wide - Sales Associate
Berea, OH, 03/2006 - 11/2007
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Coordinated between billing department and customers to resolve problems.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Answered customer questions about product availability and shipment times.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Recommended merchandise to customers based on their needs and preferences.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Reviewed technical documentation and procedures.
  • Responded to technical support needs of customers.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • Presidio School

Job Titles Held:

  • Reservations Manager
  • Rehabilitation Technician II
  • Dispatcher
  • Sales Associate


  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: