reservations agent Resume Example
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RESERVATIONS AGENT
Professional Summary
I have 1 year of experience, as a Sales Agent in industries including Hotels, Rooming Houses, Camps, and Other Lodging Places. Most recently, I have been working as a sales agent at Starwood Hotels and Resorts from February 2014 to November 2014. My skills and experiences include: Advertising, Billing Systems, Cooking, Desktop Publishing, Direct Mail, Food Safety, Marketing. I hold a GED (General Education Degree) degree in General from Home School.
Experience
01/2014 to 11/2014
reservations agentAimbridge Hospitality － Milpitas , CA
- l Recommended products to customers based on customer needs and interests.
- l Estimated or quoted prices.
- l Displayed decision making skills.
- l Demonstrated strong organizational and planning skills.
- l multi-tasked
- l Planned, understood and effectively presented entire product line.
- l Supported all companies programs and policies.
- l Demonstrated ability to capture and close deals.
- l Used occupational tools such as desktop computers.
- l Valid drivers license.
- l Used data base user interface and query software.
- l Used desktop publishing
- Effectively controlled the release of proprietary and confidential information for general client lists.
11/2013 to 01/2014
Cashier/Sales Associate seasonal cashierBrody Brothers Pest Control － Rockville , MD
Hands-on experience in accepting payments from customers and give change and receipts
• In-depth knowledge of handling returns and exchanges of goods
• Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
10/2012 to 08/2013
Technical Support Representative/sales agentPineapple Hospitality － San Francisco , CA
- l Estimated or quoted prices, credit terms, warranties.
- l Prepared estimates.
- l Developed and managed accounts.
- l Promoted and marketed new technologies.
- l Developed and maintained business relationships with customers.
- l Demonstrated strong organizational and planning skills.
- l Demonstrated excellent time management skills.
- l multi-tasked.
- l Used occupational tools such as desktop computers.
- troubleshoot cell phones/computer's, l Used Internet browser software.
02/2012 to 12/2012
Bakery WorkerBoyd Gaming, Inc. － Amelia , LA
- l Helped with food service.
- l Carried dirty dishes.
- l Restocked silverware, dishes, glassware, linens.
- l Wiped down tables and seats.
- l Cleared away broken dishes.
- l Served bread to patrons.
- l Used blenders, food processors.
- l Took customer payments and made change.
04/2012 to 08/2012
Customer Service AgentTciim － City , STATE
- l Spoke with customers by phone.
- l Provided information about products and services.
- l Prioritized data entry daily to ensure customers' needs were met.
- l Ensured that appropriate changes were made to resolve customer concerns.
- l Effectively identified customer concerns over the phone.
- l Communicated with a clear, distinct voice.
- l Maintained effective working relationships with customers.
- l Provided sales support.
- l Maintained a positive and professional phone demeanor.
- l Performed office duties such as data entry, copying.
09/2007 to 10/2008
Line CookFurrs － City , STATE
- l Prepared desserts.
- l Cooked foods by steaming.
- l Priced menu items.
- l Maintained professional dress code.
- l Inspected food preparation areas to ensure safe, sanitary foodhandling practices.
- l Met federal regulations regarding food preparation.
- l Turned and stirred foods to ensure even cooking.
- l Seasoned and cooked foods to recipe.
- l Portioned foods consistently.
- l Arranged foods on dishes.
- l Exercised good teamwork with other kitchen staff.
- l Used software programs such as menu planning software.
03/2008 to 06/2008
Food ServerQdoba － City , STATE
- l Took customer orders.
- l Checked customer identification before serving alcoholic beverages.
- l Memorized customer orders.
- l Relayed orders to kitchen staff verbally.
- l Resolved any customer complaints and fixed any errors in their orders.
- l Prepared food as necessary.
- l Brought dirty dishes to the kitchen for cleaning.
- l Answered questions about menu items.
- l Made recommendations to customers upon request.
- l Worked a cash register.
- l Maintained a fast working pace.
- l Quickly delivered food and drinks.
Education
2012
GED: General EducationTulsa community college － City, State
General Education
2008
Home School
Professional Affiliations
Personal Information
Driver's License
Kansas,
Availability is open
Additional Information
- ADDITIONAL INFORMATION Driver's License Kansas, Availability is open
Skills
Billing, Billing Systems, cash register, hardware, Cooking, copying, credit, resolve customer concerns, Customer service, data entry, data base, desktop publishing, Direct Mail, drivers, fast, Food Safety, laptops, Marketing, Exchange, Money, office, organizational, policies, printers, processors, Research, sales support, tables, teamwork, tech support, telecommunications, phones, phone, time management, troubleshoot, troubleshooting, user interface
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Resume Overview
School Attended
- Tulsa community college
- Home School
Job Titles Held:
- reservations agent
- Cashier/Sales Associate seasonal cashier
- Technical Support Representative/sales agent
- Bakery Worker
- Customer Service Agent
- Line Cook
- Food Server
Degrees
- GED : General Education
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