Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate Helpful solutions . Effective at operating within Time regulations and department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
Experienced Customer service rep with over 6 years of experience in the business . Excellent reputation for resolving problems and improving customer satisfaction.
Motivated to learn, grow and excel in the business willing to relocate .
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