reservation specialist Resume Example

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RESERVATION SPECIALIST
Career Overview

Full-time/part-time career

Core Strengths

ADDITIONAL SKILLS I have experience in the following cash register stocking shelves and maintain inventory computer skills with windows and internet I have learned how to handle different situations I also have excellent work and attendance record I have personal care skills with children and adults.I am an honest hard worker. I learn things quickly. I handle responsibility's well.

  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Large cash/check deposits expert
  • Markdown/promotional procedures
  • Customer service expert
Accomplishments

I am a hard dedicated worker, I am on time for work mainly early

Work Experience
reservation specialist
March 2013
Company NameCity, State

Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Computed accurate sales prices for purchase transactions.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Recommended, selected and helped locate merchandise based on customer needs and desires.

Sales Associate (Seasonal)
October 2013 to March 2014
Company NameCity, State

Prevented store losses using awareness, attention to detail and integrity.Worked as a team member performing cashier duties, product assistance and cleaning.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Processed merchandise returns and exchanges.

Owner and Secretary
October 2012 to October 2013
Company NameCity, State

Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Managed quality communication, customer support and product representation for each client.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders.Managed cash stock and inventory balances accurately.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Took special orders in person and over the phone to generate [dollar amount] of additional revenue.Processed merchandise returns and exchanges.

Promoter
September 2012 to June 2013
Company NameCity, StatePromoting and selling Hosting party Placing orders
Promoter
September 2011 to April 2012
Company NameCity, State

Place orders Book parties Host parties Promote Deliver orders

Cashier
May 2010 to October 2011
Company NameCity, State

Cashier waited on customers counting money front line service stocking shelves filling balloons cleaningArranged items in favorable positions and areas of the store for optimal sales.

Crew
August 2009 to September 2009
Company NameCity, State

Accepted payment from customers and made change as necessary.

Cleaned and prepared various foods for cooking or serving

Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers

Loaded dishwashers and hand-washed items such as pots, pans, knives


Driver
August 2008 to November 2008
Company NameCity, State

Accepted payment from customers and made change as necessary.

Assisted co-workers.

Cleaned and prepared various foods for cooking or servingCleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Placed food servings on plates and trays according to orders or instructions


Certified Nursing Assistant
January 2008 to June 2008
Company NameCity, State

Helped residents with daily living Personal care - bathing - dressing - walking - meals - toileting

Maintained patient charts and confidential files.

Waitress
October 2006 to March 2007
Company NameCity, StateWaiting on customers Placing orders Serving orders Clearing and setting tables Phones Stocking supplies Restocking Cleaning restrooms Preparing salads & deserts Cashier Counting money Take orders place orders server orders clean and clear tables cashier counting money stocking supplies stocking shelves answer phones dishes clean restrooms cleaned floors
Waitress
March 2006 to September 2006
Company NameCity, StatePlace orders Server orders Cashier Answer phones Stocking supplies Stocking shelve Cleaning restrooms Cleaning and setting tables Catering Cocktailing Counting money Place orders serve customers dishes cashier count money answer phones catering service delivering meals on wheals
Certified Nursing Assistant
August 2005 to January 2006
Company NameCity, StateHelped residents with daily living Personal care -Bathing -Walking -Feeding -Dressing -Toileting
Assembly Work
March 2005 to June 2005
Company NameCity, State

Test phones Cleared Phones Clean phones Put new parts in

Cashier/waitress
January 2002 to June 2002
Company NameCity, Statetake orders place orders prepare orders answer phones cashier counting money wash dishes clean restaurant stocking supplies stocking shelves clear and rest tables
Educational Background
High School Diploma : General , 2004Denfeld High SchoolCity, State, USA
Certifications
Nursing Assistant Registry 04/01/2005 Mesabi Community and Technical College MN CNA Nursing Assistant CNA
Skills

Cashier, Stocking, Waitress, Answer Phones, Associate, Inventory, Sales, Sales Associate, Scheduling, Secretary, Certified Nursing Assistant, Nursing Assistant, And Selling, Cash, Cash Register, Cna, Rest, Kitchen

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Resume Overview

School Attended

  • Denfeld High School

Job Titles Held:

  • reservation specialist
  • Sales Associate (Seasonal)
  • Owner and Secretary
  • Promoter
  • Cashier
  • Crew
  • Driver
  • Certified Nursing Assistant
  • Waitress
  • Assembly Work
  • Cashier/waitress

Degrees

  • High School Diploma : General , 2004

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