Designed UML Models and Mockups (Use Case Models, Activity Diagrams) using tools such as MS Visio.
Experience in Section 508 Compliance testing.
MS Windows 7, MS Windows XP/2000, MacOS
MS Visio, HP ALM, JIRA, Confluence, G-Suite, WAVE, JAWS, Selenium
Agile/Scrum, SDLC, ITIL v3
MS Office Suite, SharePoint
Agile, Project plans
Business Process, Quality
Change Management, RDBMS
Client, Relational Databases
Data validation, Reporting
ITIL v, Software Development
MS Office Suite, UML
MS Windows 7, Visio
MS Windows XP
05/2019 to Current
Requirements AnalystABLEVETS, LLC – Arlington, VA
Support development of a Technical Requirements Plan to outline the activities and processes associated with managing, tracking and updating program requirements.
Maintenance and update of the Requirements Traceability Matrix to support development and testing efforts.
Support development and management of functional workflows.
Continued development, tracking and communication of requirements with stakeholders and across the program team.
Facilitating discussions with technical and non-technical audiences while acting as an intermediary and translator to identify functional and technical requirements effectively Identifying and mitigating risks to the program.
Ensuring development of quality deliverables within established schedules.
Collaborating with teams across the customer organization to improve processes, results, and effectiveness of requirements plans and processes.
Reporting progress, status and associated data/metrics associated with program requirements.
11/2015 to 04/2019
Business Analyst IIUNISYS Corporation – Arlington, VA
Responsible for the creation, and maintenance of Business Requirements documentation that accurately defines the customer business need and enables the development team to develop quality software.
Collaborated with client leaders, Subject Matter Experts and Project management teams to explore, define and document project scope.
Orchestrate JAD sessions with stakeholders and SMEs to explore system issues and collect software modification and enhancement data.
Develop and implement the organizational Change Management plan by applying structured methodology based on scope of changes involved in the project and the groups affected by the changes.
Documented User Stories, designs and created reference material for the roll out of new functionality.
Partnered in the execution of performance, regression, systems and User Testing.
Monitored and managed project status and milestone achievements for documentation and reporting.
Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and Business Process using MS Visio.
Extensively used JIRA to track and manage sprint and project timelines.
06/2013 to 11/2015
Business Systems AnalystBlue Cross Blue Shield – Richmond, VA
Managed customer engagement roadmap initiatives, including managing scoping, planning, executing and stakeholder reporting tasks.
Worked directly with business owners, business partners and project teams to develop comprehensive test execution plans.
Supported software upgrades and installation of projects including; facilitation of meetings, task scheduling, status, issues, escalations and Change Management.
Documented process flows and developed requirements for functional improvements and enhancements.
Involved in the preparation of the test plan accordingly based on the test conditions.
Prepared Daily and Weekly status reports by summarizing activities on the project.
Managed the team's Kanban boards, programs (Epics), new initiatives (Stories), and upload risks (sub-tasks) in JIRA.
02/2011 to 06/2013
Requirements Analyst/ QA AnalystUnited Healthcare – Richmond, VA
Involved in day to day SCRUM in Agile meetings with teams providing daily updates on the testing schedules.
Investigated Software bugs and Interfaced with developers to resolve technical issues and reporting the bugs to all concerned.
Investigated requirements and interfaced with developers to resolve issues and reporting the issues to all concerned.
Outstanding issues are documented and managed through HP ALM.
Maintained Requirement Traceably Matrix (RTM) after developing and updating Test Cases.
Created, Maintained and Executed Manual Test Scripts in HP ALM.
Worked extensively with SQL queries for database integrity and data validation.
Used HP ALM as the test repository and used it for executing the test cases and scripts and logging & generated various reports and graphs for further analysis.
Actively participated in Review meetings and walkthroughs and prepared the defect progress reports during defect meetings.
Helped to develop test plans for both System Testing, End to End Business Testing and UAT testing.
Bachelor of Science: Chemical ScienceVirginia Commonwealth University - Richmond, VA
Business Analyst with over 8 years of comprehensive experience in all phases of the Software Development Life Cycle (SDLC) within Agile-SCRUM and Waterfall Development environments. Seeking a challenging position using strong analytical and problem-solving skills to facilitate communication between the client and IT department.
Extensive and comprehensive expertise in all phases of Software Development Life Cycle (SDLC) and
knowledge of Agile-SCRUM and Waterfall methodologies.
Well-versed in performing GAP analysis as well as generating AS-IS and To-Be models of the system.
Documented the project plans, Business Requirements Documents, Functional Specification Documents, User Stories, Use cases and Mockups/Wireframes.
Experience in facilitating group discussions to elicit requirements in JAD sessions by communicating with internal users and stakeholders, document business requirements.
Well-versed with Relational Databases Management System (RDBMS).
Expertise in creating and maintaining Requirements Traceability Matrix and performing GAP analysis.
Generated Test Plans, documented Test Cases and conducted Regression and UAT Testing.