Experienced Technical Writer with over 15 years of experience in Information Technology and Customer Support.
Seeking Technical Support, Information Technology or Customer Service positions. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering years of experience providing quality administrative support to clients.
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