Accomplished Coordinator with 2 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems. Rental Sales Agent providing background guiding customers through Equipmentshare rental process. Expert at assisting customers, preparing rental agreement information and processing payments. Highly knowledgeable in reservation software. Confident and displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings. Offering talents in Communication and production. Diligent with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.
I help manage a $1.5 million dollar store with a fleet about $64 million. I coordinate getting equipment ready to put on contracts. Maintain the billing for the sales and front office. Helped maintain a low AR with customer accounts. I also coordinate with other stores and coordinators to pull in equipment needed to fill orders. Making sure special requests for units or special additions to equipment is accounted for. Assisting with multiple salesman in multiple states. Help maintain the flow of the yard and maintaining constant communication with the shop, yard technicians and delivery drivers. I have dispatched drivers for deliveries and pickups. We average around 80 deliveries and pickups total a day. I also assist customer that call into our branch with rates, updates on orders, and minor questions of operation of equipment. I also assist with billing and with the use of stripe. Proficient with the use of Looker, Billing app, ES Track, Slack, Stripe, and Equipmentshare delivery app.
- Provide information about rental items, such as availability, operation or description.
- Worked in telematics and understand the basics of installing and using the telematics system.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies and procedures.
- Reserve items for requested times and keep records of items rented
Assist the case management team in the management of their caseload/workload. Telephoning Soldiers and
medical/dental offices to obtain information as directed by the Case Manager. Assist in resolving scheduling
conflicts for Soldiers needing medical or dental care as assigned by the Case Manager. Obtain the proper release of
information forms from Soldiers and medical/dental offices. Maintain medical/dental office or hospital contacts for
case updates and medical records. Filing, scanning, and maintaining all medical/dental documents as directed by the
State/Territory/District patient administrative officer and by Army Regulation 40-66: Medical Record Administration
and Health Care Documentation. Preparing and/or filing all required reports both at the State/Territory/District level
and the national level. Prepare for and/or document team case meetings as directed by the case management team
and/or DSS. Perform data base system functions as required in electronic data systems used by the Army National
Guard. Scrub electronic data system modules before medical/dental events to assist in early identification of nondeployable
Soldiers. Track Soldiers in their respective medical and dental readiness categories per the direction of
the Case Management team and/or the DSS. Review outgoing correspondence for format accuracy and content in
accordance with AR 25-50 and Department of the Army Memo 25-52. Perform administrative support at medical
portions of the State Soldier Readiness Processing Program. The Admin Assistant shall be familiar with the
regulations and policies that apply to Individual Medical Readiness and deployment. Obtain a working knowledge of
Military dynamics and organizational management.
Prepare dental operatory; select and arrange instruments; measure and record temperature, blood pressure and
pulse, and assist dentist during patient exams. Assist with administration of anesthesia, and in placement and
removal of sutures. Prepare restorative and impression materials. Perform cardiopulmonary resuscitation and
operate resuscitative equipment. In charge of $1.5 Million dollars worth of equipment.
Assisting the assistant manager and store manager in supervising store AutoZoners; assigning, directing and
coaching to ensure the completion of assigned tasks during assigned shifts
Assuming responsibility for the store operation and effectively leading during assigned shifts in the assistant
managers and store managers absence
Training and developing Store AutoZoners during assigned shifts
Communicating AutoZoner issues and concerns to the assistant store manager and/or store manager in a timely and
Providing feedback regarding AutoZoner performance to the assistant store manager and/or store manager;
preparing or assisting in the preparation of corrective action reviews
Motivating Store AutoZoners during assigned shifts to provide WOW! Customer Service
Assisting customers in finding parts and products using the electronic or paper catalogs
Addressing customer concerns and resolving them with a goal of turning a complaint into a compliment
Operating cash registers and following established cash handling duties, including but not limited to deposits, petty
cash and lane accountability
Assisting the commercial department (as applicable) in servicing commercial accounts and making deliveries as
Completing and delegating store merchandising tasks, including but not limited to stocking the store in a timely and
Processing returns and managing inventory effectively
Conducting opening and closing procedures, reporting any discrepancies to assistant store manager, store manager,
district manager and/or loss prevention
Ensuring compliance with established policies, procedures and legal requirements
Ensuring all loss prevention procedures are followed
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