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Rental and Tour Specialist Resume Example

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RENTAL AND TOUR SPECIALIST
Summary

Pleasant Counter Clerk skilled in taking and filling orders quickly in fast-paced environments. Spirited individual, offering expertise in cash register systems and all types of transaction processing. Dedicated work ethic and commitment to team contribution. Upbeat individual with positive demeanor when responding to customer inquiries and questions. Bilingual Counter Clerk with fluency in [Language]. Known for prioritizing tasks and properly storing delivered goods or inventory to minimize loss. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. [Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Merchandise display maintenance
  • Accuracy and efficiency
  • Product knowledge
  • Cash and credit card transactions
  • Unpacking deliveries
  • Planning and coordination
  • Communications
  • Insurance billing
  • Team management
  • Team building
  • Customer service
  • Problem resolution
  • Inventory management
Experience
Eaglerider Motorcycles | Rosemont, ILRental and Tour Specialist 04/2018 - Current
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Delivered updated and accurate information in response to guest inquiries.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Processed order transactions, including debit and cash operations.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
Fox River Harley-Davidson | St Charles, ILParts Specialist03/2016 - 04/2018
  • Updated customer and vendor accounts with each purchase to support accurate billing.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.
  • Supported service department by expertly pulling parts and updating records.
  • Maintained parts system with current order and sales data.
  • Received and delivered [Type] and [Type] parts to customers across [Type] area.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Recognized by management for providing exceptional customer service.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Handled all delegated tasks, including [Task] and [Task].
Nest Corporation | DeKalb, ILWarehouse Associate05/2012 - 06/2014
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Inspected and moved products to designated areas in warehouse.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Fifth Third Bank | South Elgin, ILBanking Specialist06/2007 - 06/2009
  • Developed statistical models for risk assessment to other departments for investment plan evaluation.
  • Optimized project development and roll-out through in-depth technical research and analysis of risk-reward scenarios.
  • Exceeded customer service satisfaction ratings by [Number]% by providing prompt answers to specific questions.
  • Maintained confidentiality of banking records and client information to avoid possible data breaches.
  • Answered customer questions in friendly and knowledgeable manner to maintain high satisfaction levels.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered [Product or Service] to customer locations.
  • Recognized by management for providing exceptional customer service.
Education and Training
St Charles North High SchoolHigh School Diploma06/2005
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Resume Overview

Companies Worked For:

  • Eaglerider Motorcycles
  • Fox River Harley-Davidson
  • Nest Corporation
  • Fifth Third Bank

School Attended

  • St Charles North High School

Job Titles Held:

  • Rental and Tour Specialist
  • Parts Specialist
  • Warehouse Associate
  • Banking Specialist

Degrees

  • High School Diploma

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