Release and Project Manager Resume Example
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RELEASE AND PROJECT MANAGER
Summary
IT professional with 8+ years experience in Release management, Project management and Quality Assurance. Experience include releasing and managing cross functional projects, collaborating at all levels of a team within and outside the organization. A proven and successful leader in both Private and Public sectors who is dedicated, self- motivated and well organized with great people skills.
Skills
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Experience
Release and Project Manager|Metlife, Inc. - Murrieta , CA|11/2018 - Current
- Release management for 12+ agile teams within the Employee Experience organization including Human Resource, Shared Services and Common Services
- Successfully led cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints.
- Proven track record to take product to launch successfully on set sprint schedules and on business commitments.
- Build and maintain IT Release Calendar and work closely with other roles within IT/Development from different portfolios across IT and the organization and create a centralized view of all releases.
- Proactively plan each release window across all projects and portfolios.
- Coordinate deployment activities within multiple teams onshore and offshore including managing resource conflicts and code conflicts.
- Continuously improve release management processes and practices by collecting and presenting data, post implementation.
- Create Project progress reports, Release closure report and present to Executive committee.
- Collaborate with business and IT stakeholders to ensure smooth and reliable delivery of software systems and infrastructure to fulfill business objectives, support business processes, and ensure business continuity.
- Work with team members, decision makers, stakeholders and management to define business requirements and system goals that can be achieved with release management, enhancements and process improvements.
- Assist in managing projects and interdependencies to ensure milestone adherence and that the integrity of the release can be ensured.
- Negotiate, plan and assist the IT team/System Administrators/Project Managers and the team members in planning each release.
- Develop a detailed deployment plan along with a back-out plan in the event anything goes wrong during/after deployment.
- Ensure all testing has been completed and provided sign off's for Prod release.
- Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied.
- Manage risks and issues that may affect the release scope and schedule.
- Lead and coordinate release readiness reviews, milestone reviews, and business go-no-go reviews including the execution of the deployment plans and checklists.
- Participate and Represent in CAB meetings to discuss release scope and/or roadblocks.
- Work with the communications team on the release of pre-planned communications about each release to all appropriate stakeholders and end users.
- Ensure that releases do not disrupt production or other critical activities.
- Work with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Work with DevOps engineers to understand branching strategy and code merges.
- Validate functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Monitor progress to ensure application releases are delivered according to plan, expectations and compliance requirements.
- Lead off-site teams to complete timely tests and facilitate smooth product releases.
- Kept project teams on-task with proactive control of schedules and scopes.
- Updated project plans based on changing objectives, specifications and staff availability.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Delivered 50+ projects per year with consistent record of meeting timeline, scope and budget requirements.
- Improved operations by working with external and internal team members and customers to find workable solutions.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
- Scrum master for small scale projects.
- Assistant Scrum master for major projects.
- Built strong and meaningful relationships with Project managers, Product owners, Scrum masters, onsite and offsite development team, Test team, IT Ops and change management team.
- Conduct Product demos to business users and Executive leaders.
Project Management Consultant|Harmon International Industries - Cheney , WA|05/2013 - 08/2017
- Lead projects and enhancements efforts from conception through post production support by implementing well organized Project Management methodology
- Lead all Test plan activities between third party developers, Business users and Functional subject matter experts.
- Set project schedules and oversaw milestones for duration of project.
- Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
- Develop Project calendars, Reports/Metrics, Release notes, Project retrospectives and present to Business users and Senior leadership.
- Develop and implement Standard operating procedures (SOP) for Software testing process and Test management process.
- Manage on-time delivery of multiple concurrent projects while meeting business requirements and exceeding client expectations.
- Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Oversaw on-site and vendor teams of up to 20 professionals working on diverse IT projects.
- Delivered 9 projects per year with consistent record of meeting timeline, scope and budget requirements.
- Updated project plans based on changing objectives, specifications and staff availability.
- Identified, addressed and either resolved or escalated project issues.
QA Analyst|Experis US Inc. | Client: CitiBank, N.A - City , STATE|11/2012 - 05/2013
- Analyzed project requirements to find bugs and eliminate issues.
- Documented identified defects using Quality Center and helped developers complete further testing and resolve issues.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Consulted with product owners and developers to fully understand intended features and functionality.
- Designed and updated test cases to complete consistent manual tests.
- Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation.
- Recommended improvements to systems and procedures for increased productivity.
- Set and achieved product quality objectives while meeting product specifications.
Education and Training
University of Madras|India|2004B.B.A: Business Administration
Certifications
Certified SAFe 5 Agilist
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Resume Overview
School Attended
- University of Madras
Job Titles Held:
- Release and Project Manager
- Project Management Consultant
- QA Analyst
Degrees
- B.B.A : Business Administration
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