Release And Project Manager Resume Example Russell Tobin , Client: Metlife

RELEASE AND PROJECT MANAGER

Summary

IT professional with 8+ years experience in Release management, Project management and Quality Assurance. Experience include releasing and managing cross functional projects, collaborating at all levels of a team within and outside the organization. A proven and successful leader in both Private and Public sectors who is dedicated, self- motivated and well organized with great people skills.

Skills

Release Management
Change Management
Project Management
Quality Assurance Lead
Lean-Agile and SAFe Principles
DevOps
HP QC, JIRA, TFS, 0365, ServiceNow

Azure Cloud implementation
Waterfall implementations
Strong interpersonal relationships
Excellent written and verbal communication
Detail oriented and Quality focused
Process improvement and adherence
Well organized multitasker

Experience

Release and Project Manager|Russell Tobin | Client: MetLife - Cary, NC|11/2018 - Current

Release management for 12+ agile teams within the Employee Experience organization including Human Resource, Shared Services and Common Services
Successfully led cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints.
Proven track record to take product to launch successfully on set sprint schedules and on business commitments.
Build and maintain IT Release Calendar and work closely with other roles within IT/Development from different portfolios across IT and the organization and create a centralized view of all releases.
Proactively plan each release window across all projects and portfolios.
Coordinate deployment activities within multiple teams onshore and offshore including managing resource conflicts and code conflicts.
Continuously improve release management processes and practices by collecting and presenting data, post implementation.
Create Project progress reports, Release closure report and present to Executive committee.
Collaborate with business and IT stakeholders to ensure smooth and reliable delivery of software systems and infrastructure to fulfill business objectives, support business processes, and ensure business continuity.
Work with team members, decision makers, stakeholders and management to define business requirements and system goals that can be achieved with release management, enhancements and process improvements.
Assist in managing projects and interdependencies to ensure milestone adherence and that the integrity of the release can be ensured.
Negotiate, plan and assist the IT team/System Administrators/Project Managers and the team members in planning each release.
Develop a detailed deployment plan along with a back-out plan in the event anything goes wrong during/after deployment.
Ensure all testing has been completed and provided sign off's for Prod release.
Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied.
Manage risks and issues that may affect the release scope and schedule.
Lead and coordinate release readiness reviews, milestone reviews, and business go-no-go reviews including the execution of the deployment plans and checklists.
Participate and Represent in CAB meetings to discuss release scope and/or roadblocks.
Work with the communications team on the release of pre-planned communications about each release to all appropriate stakeholders and end users.
Ensure that releases do not disrupt production or other critical activities.
Work with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Work with DevOps engineers to understand branching strategy and code merges.
Validate functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Monitor progress to ensure application releases are delivered according to plan, expectations and compliance requirements.
Lead off-site teams to complete timely tests and facilitate smooth product releases.
Kept project teams on-task with proactive control of schedules and scopes.
Updated project plans based on changing objectives, specifications and staff availability.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Delivered 50+ projects per year with consistent record of meeting timeline, scope and budget requirements.
Improved operations by working with external and internal team members and customers to find workable solutions.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
Scrum master for small scale projects.
Assistant Scrum master for major projects.
Built strong and meaningful relationships with Project managers, Product owners, Scrum masters, onsite and offsite development team, Test team, IT Ops and change management team.
Conduct Product demos to business users and Executive leaders.

Project Management Consultant|Kearney & Company | Client: U.S. Air Force - Dayton, Ohio|05/2013 - 08/2017

Lead projects and enhancements efforts from conception through post production support by implementing well organized Project Management methodology
Lead all Test plan activities between third party developers, Business users and Functional subject matter experts.
Set project schedules and oversaw milestones for duration of project.
Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
Develop Project calendars, Reports/Metrics, Release notes, Project retrospectives and present to Business users and Senior leadership.
Develop and implement Standard operating procedures (SOP) for Software testing process and Test management process.
Manage on-time delivery of multiple concurrent projects while meeting business requirements and exceeding client expectations.
Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Maintained close connection with project personnel to quickly identify and resolve problems.
Oversaw on-site and vendor teams of up to 20 professionals working on diverse IT projects.
Delivered 9 projects per year with consistent record of meeting timeline, scope and budget requirements.
Updated project plans based on changing objectives, specifications and staff availability.
Identified, addressed and either resolved or escalated project issues.

QA Analyst|Experis US Inc. | Client: CitiBank, N.A - Blue Ash, OH|11/2012 - 05/2013

Analyzed project requirements to find bugs and eliminate issues.
Documented identified defects using Quality Center and helped developers complete further testing and resolve issues.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Consulted with product owners and developers to fully understand intended features and functionality.
Designed and updated test cases to complete consistent manual tests.
Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation.
Recommended improvements to systems and procedures for increased productivity.
Set and achieved product quality objectives while meeting product specifications.

Education and Training

University of Madras|India|2004B.B.A: Business Administration

Certifications

Certified SAFe 5 Agilist

Resume Overview

Companies Worked For:

Russell Tobin | Client: MetLife
Kearney & Company | Client: U.S. Air Force
Experis US Inc. | Client: CitiBank, N.A

School Attended

University of Madras

Job Titles Held:

Release and Project Manager
Project Management Consultant
QA Analyst

Degrees

B.B.A : Business Administration

Release and Project Manager Resume Example

Resume Score: 80%

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