Conscientious and compassionate human resources professional with adrive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Skills
MS Office and Google Suite
Team Building
Auditing experience
Performance review
Problem-Solving
Planning and Coordination
Team Leadership
Project Management
Personnel Recruitment
Company Organization
Talent management
Conflict Resolution
Work History
03/2022 to Current
Regulatory Compliance AnalystB G Foods – Parsippany, NJ,
Completed field checks to verify licenses and permits for various business.
Entered into record-keeping systems appropriate data needed to create new records or update existing ones.
Confirmed information from licenses by checking FINRA database and questioning details with applicants.
Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
Onboarded new employees by entering individual information into systems.
Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Filed paperwork, sorted and delivered mail and maintained office organization.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Supported coordination of benefits open enrollment activities and process.
Documented human resources records and maintained confidentiality of sensitive personal information.
Processed employee termination paperwork at direction of supervisory staff.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Assisted with on-boarding process of 8 new hires.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
05/2021 to Current
Operations ManagerLegacy – Summerville, SC,
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Developed systems to track and log work issues.
Increased profit by streamlining operations.
Directed initiatives to improve work environment, company culture or overall business strategy.
Identified and resolved unauthorized, unsafe or ineffective practices.
Motivated employees through special events and incentive programs.
Implemented performance reviews and motivational strategies to elevate HR team results.
Processed employee claims involving performance issues and harassment.
Organized new employee orientation schedules for new hires.
Accurately prepared weekly payroll and tracking data using Paylocity and ADP system.
Recruited top talent to maximize profitability.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Managed on-boarding process of 20 new hires.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Processed employee termination paperwork at direction of supervisory staff.
Created customized care plans, working with center staff and families to assess and meet individual needs.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Communicated with patients, ensuring that medical information was kept private.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
08/2020 to 05/2021
Lead Registered Behavioral TechnicianFlorida Autism Center – City, STATE,
Independently conducted behavior therapy sessions using the principles of Applied Behavior Analysis
Addressed client’s program objectives by using and implementing procedures approved by the BCBA
Delivered therapy in clinic and/or client’s home environment
Collected and recorded data accurately and efficiently utilizing CentralReach data collection software
Communicated clearly and effectively – both orally and written – with clients, families, and colleagues
Adhered to policies established by FAC and in compliance with all requirements for ABA providers and the standards of the field outlined by the ABA governing
Abided by all state and federal rules and regulations guiding ABA services
Performed all other duties as assigned
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
05/2019 to 08/2020
Qualitative Support Staff and RecruiterVictoria Cardello – City, STATE,
Recruited respondents for technology studies, focus groups, and taste tests
Proctored technology and usability studies
Performed background checks on potential respondents
Surveyed respondents for studies via phone
Administered compensation to respondents for their participation
Developed correspondence letters, memos and emails.
Completed clerical tasks such as filing, copying and distributing mail.
Prepared meeting rooms and materials and recorded important information.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with customers by phone, email or in-person to provide information.
Education
Expected in 05/2020 to to
Bachelor of Science: Psychology University of Central Florida - Orlando, FL GPA:
GPA: 3.4
Member of CHAARG
Dean's List Fall 2019
Certifications
Adult and Pediatric First Aid/CPR/AED ~ CPI Crisis Prevention Training
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