registration clerk resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) XXX-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Office administration
  • Scheduling
  • Insurance Knowledge
  • Patient Information Verification
  • File Maintenance
  • Problem-solving
  • Time management
  • Multi-line Telephone Systems
  • Professional demeanor
  • Customer and client relations
  • Patient Assistance
  • Appointment Setting
  • Registration Data Intake
  • Experience with Cerner Software
  • Client Relationships
  • Correspondence distribution
  • Mail handling
  • Documentation and reporting
Work History
Registration Clerk, 06/2019 - Current
Harrison County Hospital Corydon, IN,
  • Explained form wording to patients to help each understand information required.
  • Reviewed daily reservations and confirmed bookings.
  • Operated standard office software applications to compile data and prepare information and correspondence.
  • Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
  • Used Cerner software to manage record database, maintaining information confidentiality in accordance with federal privacy laws
  • Greeted guests and visitors and managed daily reservation requests.
  • Maintained inventory and availability for 5 rooms through Cerner.
  • Performed data entry on Cerner software to maintain and organize records of member and program information.
  • Recorded costs accurately and explained any additional fees to guests.
  • Greeted clientele and provided comfortable seating options.
  • Welcomed patients daily, directing to appropriate departments within facility and coordinating assistance with transportation as needed.
  • Used Cerner software to record and organize patient data, including insurance and medical information.
  • Processed cancellations, changes or special requests promptly.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Coordinated efficiently with other staff to process paperwork and direct to appropriate departments.
  • Coordinated with additional personnel regarding requests or issues.
  • Conducted interviews with individuals to obtain all required information.
  • Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
  • Alerted supervisor of technical issues involving reservation process.
  • Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.
Clerical, 03/2018 - 10/2019
Res-Care, Inc. Marietta, GA,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Supported team members and customers.
Maintenance Assistant, 01/2019 - 08/2019
Ga Medgroup Cartersville, GA,
  • Maintained safety conditions and standards in facility.
  • Circulated throughout facility weekly to identify light bulbs in need of replacement.
  • Performed routine preventive maintenance on air circulation, plumbing and electrical building systems.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Maintained both gas-fired and oil-fired boilers providing environmental heating and hot water to building.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Tossed all outdoor debris, including yard clippings into receptacles to properly maintain grounds.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Executed tasks within time and budget constraints.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Removed trash and cleaned areas to keep buildings neat and organized for personnel and visitors.
  • Followed safety procedures to avoid injuries in field.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted appropriate persons of problems requiring resolution.
Associate of Science: General Studies, Expected in 05/2019
Odessa College - Odessa,
Status -
High School Diploma: , Expected in 05/2019
Rankin High School - Rankin,
Status -

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Resume Overview

School Attended

  • Odessa College
  • Rankin High School

Job Titles Held:

  • Registration Clerk
  • Clerical
  • Maintenance Assistant


  • Associate of Science
  • High School Diploma

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