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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Skilled Pharmacy Technician offering 7 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Skills
  • Receiving incoming supplies
  • Pharmaceutical sales and services
  • Updating medication histories
  • Pharmacy and customer records management
  • Medicare and Medicaid process
  • Assisting pharmacists
  • Manual and automated medication dispensing
  • Typing medication labels
  • Drug safety
  • Medication dispensing
  • Drug storage procedures
  • Processing payments
  • Drug utilization review
  • Prepare bubble packs
  • Drug inventory management
  • Intravenous admixture preparation
  • Confidentiality and HIPAA
  • Interpreting orders
  • Secure storage of medications
  • Patient confidentiality
  • Team collaboration
  • Advanced math skills
Work History
Registered Pharmacy Technician, 05/2019 to Current
Bioplus Specialty PharmacyLongwood (Ahhi), FL,
  • Dispensed and procured medicinal products and supplies used in hospital.
  • Verified safe and secure storage of all medicines and hospital supplies to minimize loss and accidents.
  • Handled stock and order supplies of medicines and drugs.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Refilled pyxis machines throughout entire hospital.
  • Pulled expired drugs from pyxis machines daily.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted in pre-packing medications.
  • Compounded oral syringes for pediatric unit.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Registered Pharmacy Technician, 08/2015 to 04/2019
Bioplus Specialty PharmacyLongwood (Ahre), FL,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted pharmacist by filling prescriptions for 40 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Prepared bills for insurance companies.
  • Communicated instructions to patients or caregivers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Processed incoming drug orders.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician, 10/2013 to 08/2015
Wellstar Health SystemWoodstock, GA,
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Set up and modified patient profiles in Pk Software and MMS to include current information such as medications and insurance details.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Assisted clients in understanding their available options and helped them select the right service plans for their needs.
  • Effectively communicated with other employees and upper management to ensure complete care of customers.
  • Evaluated the customers’ needs and provided service options to meet their requirements.
  • Greeted customers and offered them assistance where possible.
  • Communicated with doctors’ offices and medical clinics regarding medication dosage, refills and patient information.
  • Compounded medications as directed in orders from physicians.
  • Delivered prompt, courteous service over a busy multi-line phone system.
  • Ensured patient privacy by recording HIPPA paperwork and abiding by regulations.
  • Monitored inventory control system to ensure stock rotation and current expiration dates.
  • Organized inventory to ensure adequate supply and informed buyer of possible shortages.
  • Oversaw proper storage procedures and managed employee record keeping for refrigerated substances.
  • Processed insurance claims and submitted orders for billing via computerized system.
  • Received incoming inventory and verified quantities against shipping paperwork.
  • Received, processed, dispensed and delivered an average of 100 prescriptions daily.
  • Recorded patient information in computerized software and consulted records for every transaction to ensure safety and health of customers.
  • Swiftly and accurately resolved dosage complications, including dangerous drug interactions to safeguard patient health.
  • Accurately transacted purchases using a computerized system and daily cash flow reports.
  • 4+ years of independent pharmacy environment
Education
GED: , Expected in 05/2014
Boca Raton Community High School - Boca Raton, FL
GPA:
Associate of Science: Diagnostic Medical Sonography, Expected in 08/2021
Southeastern College - West Palm Beach, FL
GPA:

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Resume Overview

School Attended

  • Boca Raton Community High School
  • Southeastern College

Job Titles Held:

  • Registered Pharmacy Technician
  • Registered Pharmacy Technician
  • Pharmacy Technician

Degrees

  • GED
  • Associate of Science

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