Skilled Pharmacy Technician offering 7 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Skills
Receiving incoming supplies
Pharmaceutical sales and services
Updating medication histories
Pharmacy and customer records management
Medicare and Medicaid process
Assisting pharmacists
Manual and automated medication dispensing
Typing medication labels
Drug safety
Medication dispensing
Drug storage procedures
Processing payments
Drug utilization review
Prepare bubble packs
Drug inventory management
Intravenous admixture preparation
Confidentiality and HIPAA
Interpreting orders
Secure storage of medications
Patient confidentiality
Team collaboration
Advanced math skills
Work History
Registered Pharmacy Technician, 05/2019 to Current Bioplus Specialty Pharmacy – Longwood (Ahhi), FL,
Dispensed and procured medicinal products and supplies used in hospital.
Verified safe and secure storage of all medicines and hospital supplies to minimize loss and accidents.
Handled stock and order supplies of medicines and drugs.
Stocked, labeled and inventoried medication to keep accurate records.
Refilled pyxis machines throughout entire hospital.
Pulled expired drugs from pyxis machines daily.
Maintained excellent attendance record, consistently arriving to work on time.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Assisted in pre-packing medications.
Compounded oral syringes for pediatric unit.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted, measured, and compounded medications following standard procedures.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Assisted pharmacist by filling prescriptions for 40 customers daily and responding to patient questions regarding prescription and medication-specific issues.
Prepared bills for insurance companies.
Communicated instructions to patients or caregivers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted, measured and compounded medications following standard procedures.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Counted, measured, and compounded medications following standard procedures.
Counted and labeled prescriptions with correct item and quantity.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Collected co-payments or full payments from customers.
Processed incoming drug orders.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician, 10/2013 to 08/2015 Wellstar Health System – Woodstock, GA,
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Stocked, labeled and inventoried medication to keep accurate records.
Set up and modified patient profiles in Pk Software and MMS to include current information such as medications and insurance details.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Effectively communicated with other employees and upper management to ensure complete care of customers.
Evaluated the customers’ needs and provided service options to meet their requirements.
Greeted customers and offered them assistance where possible.
Communicated with doctors’ offices and medical clinics regarding medication dosage, refills and patient information.
Compounded medications as directed in orders from physicians.
Delivered prompt, courteous service over a busy multi-line phone system.
Ensured patient privacy by recording HIPPA paperwork and abiding by regulations.
Monitored inventory control system to ensure stock rotation and current expiration dates.
Organized inventory to ensure adequate supply and informed buyer of possible shortages.
Oversaw proper storage procedures and managed employee record keeping for refrigerated substances.
Processed insurance claims and submitted orders for billing via computerized system.
Received incoming inventory and verified quantities against shipping paperwork.
Received, processed, dispensed and delivered an average of 100 prescriptions daily.
Recorded patient information in computerized software and consulted records for every transaction to ensure safety and health of customers.
Swiftly and accurately resolved dosage complications, including dangerous drug interactions to safeguard patient health.
Accurately transacted purchases using a computerized system and daily cash flow reports.
4+ years of independent pharmacy environment
Education
GED: , Expected in 05/2014 Boca Raton Community High School - Boca Raton, FL GPA:
Associate of Science: Diagnostic Medical Sonography, Expected in 08/2021 Southeastern College - West Palm Beach, FL GPA:
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