registered nurse service coordinator resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Registered Nurse with a diverse background in Inpatient Acute Care, Insurance Services, and Long Term Care. Strong technical proficiency with work history in Care coordination. In-depth knowledge of multiple EMAR systems including Ecare, EPIC, HHA, and HELIOS coupled with planning and implementation abilities. Proven history of interpersonal and communication skills.
Skills
Leadership experience
Organizational skills
Working collaboratively
Multitasking
Critical thinking
Problem resolution
Experience
REGISTERED NURSE SERVICE COORDINATOR, 03/2019 to Current City Of Austin, Tx – Austin, TX,
Inform and educate members about the role of the Community Health Choices Program, Lead person centered Service planning process and oversee complete implementation of person-centered service plans.
Initiate and implement Nursing Home Transition Process for Eligible Participants.
Audited and completed charts, evaluations, and medical forms.
Liaised between patients and families by providing health information and addressing questions and concerns.
Monitored fiscal and resource management, coordinated supply and equipment purchases and reviewed time and attendance records periodically.
Reviewed patient treatment plans to meet and maintain JCAHO, Medicare, and Medicaid requirements.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Coordinated with healthcare team to establish, enact, and evaluate patient care plans.
Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data, and maintained confidentiality of patient information.
REGISTERED NURSE SUPERVISOR, 01/2019 to 01/2020 Creekview Health Center – Pleasanton, CA,
Oversees the entire facility on evenings, weekends, and night shifts.
Interacts and communicates with patients and families of various backgrounds.
Participates in the shift-to-shift report, addressing all changes in resident conditions, and abnormal occurrences.
Monitored infection control and critical incidents and made changes and improvements to processes where necessary.
Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
Coordinated and led in-services to facilitate nursing leadership development and career growth.
Updated physicians on patient test results and assisted in developing care plans.
Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Trained and mentored new RNs on best practices, facility policies and standards of care.
Used feedback and clinical data to improve care quality and patient outcomes.
Facilitated patient flow during emergency situations, directing evacuations, admissions, and transfers.
Worked with management to identify and implement initiatives to increase nursing staff retention, morale, and satisfaction.
Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
Registered Nurse, 09/2016 to 08/2018 Beaumont At Bryn Mawr – City, STATE,
Updated physicians on patient test results and assisted in developing care plans.
Monitored and managed various treatment and care interventions.
Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Administered medications, tracked dosages and documented patient conditions.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
Oversaw patient admission and discharge processes to coordinate related paperwork.
Prioritized nursing tasks and assignments and accurately reported patient status.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Assessed patients' response to treatment and suggested ways to combat side effects.
Improved patient outcomes and quality of care by determining and suggesting changes to processes.
Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Education and Training
Bachelor of Science: Science of Nursing, Expected in 05/2022 to Walden University - Minneapolis, MN GPA:
Associate of Applied Science: Science, Expected in 02/2018 to Jersey College School of Nursing - Ewing, NJ GPA:
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