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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking veteran nursing professional bringing 24+ years of experience delivering exceptional care to patients.

Knowledgeable about multi levels of quality management requirements within the hospital.

Dedicated and compassionate with progressive career history from direct patient care in fast-paced Level I Trauma Hospital to a higher level of indirect patient care through quality management .

Adaptable and resilient with strong attention to detail, clinical expertise and emergency response experience.

Methodical Quality Improvement Coordinator well-versed in conducting clear and concise investigations.

Communicator with an insightful and diligent approach.

Skilled at maximizing patient safety while meeting strict CMS and JACHO standards. Well-organized and forward-thinking in managing Core Measures, auditing charts for potential hospital acquired conditions (HAC) and PSI errors.

Well coordinated teamwork with Risk Management making sure documentation for all suspected patient harm is documented and reported appropriately.

Nursing professional with demonstrated success in emergency patient care.

Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.

Comfortable working with people of all backgrounds.

Skills
  • Data entry
  • Data collection
  • Core Measure analysis and submission.
  • Infection control and aseptic procedures
  • Compliance with all hospital regulatory compliance agencies
  • Teamwork with Risk management Department.
  • Interpreting HAC and PSI data for better quality outcomes.
  • Communicating effectively with Medical Coders to interpret EMR data.
  • Evaluation charting and clinical documentation.
  • Trained in EPIC EMR.
  • Strong clinical judgment in interpreting EMR.
Work History
Registered Nurse, Quality Management Dept., 06/1995 to 06/1999
GeisingerAllentown, PA,
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Conducted routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
  • Partnered with physicians,nurse managers, and case managers to develop and implement improved documentation in all patient interactions to focus on patient safety, implementing core measures, and quality outcomes.
Registered Nurse, Employee Health, 06/1999 to 06/2010
HcaRound Rock, TX,
  • Vaccinated employees to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Educated employees and answered questions about health condition, prognosis and treatment.
  • Recorded details regarding all immunizations including Flu and Hepatitis to keep employee health records updated.
  • Collected blood and prepared for lab testing.
  • Participated in Rabies vaccinations for >20 employees exposed to first rabies identified patient in Louisiana in 50 years.
Registered Nurse, Emer. Dept- Level I Trauma Ctr., 06/2010 to 06/2011
Charity HospitalCity, STATE,
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Gathered lab specimens, ordered testing and delivered results to MD's to diagnose patients.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.

Registered Nurse, Med-Surg, 06/2011 to 09/2019
Charity HospitalCity, STATE,
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Worked as overflow unit for Pediatric patients.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
  • Assessments, care planning, health educations and discharging support to provide comprehensive care to over 5-7 patients daily.
  • Collected blood and other laboratory specimens and prepared for lab testing.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Education
Associate of Science: Nursing, Expected in
Charity School of Nursing - New Orleans, La.,
GPA:
Accomplishments
  • Board member NAMI (National Alliance on Mental Illness) New Orleans, 2017- still.
  • Participated in community outreach events like: Habitat for Humanity,Building a community garden (Miss Gloria's Garden), Community Day at Bocalage School building outdoor school playground equipment and landscaping.
  • Earned City of New Orleans Mayor's " Certificate of Appreciation" Award for Outstanding Nursing care of New Orleans Italian Diplomat.
  • Member of FBI Citizens Academy Alumni Assoc. 2011-2019.
  • FBICAAA Board member 2012-2019
  • President of FBI Citizens Academy Alumni Assoc. 2017-2019.
  • Organized and led an FBICAAA sponsored Veteran's Day event that fed 500 Veterans at the New Orleans VA Medical Center 2017.
  • Made and donated 65 Gift baskets to VA Medical Center Women Veterans Night out event 2018.
  • HOA Board Member 2003- still.
  • President of HOA 2007-2009.

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Resume Overview

School Attended

  • Charity School of Nursing

Job Titles Held:

  • Registered Nurse, Quality Management Dept.
  • Registered Nurse, Employee Health
  • Registered Nurse, Emer. Dept- Level I Trauma Ctr.
  • Registered Nurse, Med-Surg

Degrees

  • Associate of Science

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