Hardworking Registered Nurse with success providing individualized patient care in office and Senior Living facilities. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction.
Skills
Relationship building, team working
Prioritize and organize work in a fast paced enviroment to meet deadlines
Proficient computer skills in Microsoft Word, EHR, Epic and Allscripts
Triage patients and determine next appropiate avenue of care
Obtain Prior Authorizations for medications and procedures, referrals
Excellent verbal, oral and written communication skills
Obtained case history and gathered triage information to determine appropriate avenue for care on numerous patients
Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed.
Advised patients on pre- and post-operative instructions, medication administration, and symptoms indicating emergency care
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Vaccine coordinator
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Educated family members and caregivers on patient care
Handled patient pharmacy needs by phoning in prescriptions to patients' preferred pharmacies.
Evaluated and assessed phone calls from facilities, physician offices, hospitals and patients to handle urgent issues and prioritize care.
Administered immunizations to patients to prevent disease.
Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
Called patients to share lab results and discuss physician orders.
Used Epic to maintain patient medical records, accurately recording vital statistics, medical histories, vital statistics and test results.
Encouraged health-promoting behaviors to improve patient health and reverse disease.
Oriented new nurses in proper techniques, care standards, operational procedures and safety protocols.
02/2011 to 12/2012
Nurse SupervisorThe Pediatric Connection – Golden Valley, AZ,
Managed nurses, nursing assistants and non licensed staff in 130 bed rehabilitation and nursing home
Managed elements of patient care from admission to discharge or transfer to other units.
Conducted patient assessments and developed treatment plans.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
Engaged and participated in consults, patient care plan development and patient monitoring.
Education
Expected in
A.A. S.: Registered Nurse Excelsior College - Albany, NY GPA:
Expected in 2007
Certificate : Licensed Practical Nurse Quincy College - Quincy, MA GPA:
Expected in
: Business Administration Manchester Community College - Manchester, CT GPA:
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