Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking Registered Nurse with success providing individualized patient care in office and Senior Living facilities. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction.

  • Relationship building, team working
  • Prioritize and organize work in a fast paced enviroment to meet deadlines
  • Proficient computer skills in Microsoft Word, EHR, Epic and Allscripts
  • Triage patients and determine next appropiate avenue of care
  • Obtain Prior Authorizations for medications and procedures, referrals
  • Excellent verbal, oral and written communication skills
  • Mentor and supervise various staff members
Work History
09/2011 to Current
Registered Nurse , Primary Care Department Of Veterans Affairs Milwaukee, WI,
  • Obtained case history and gathered triage information to determine appropriate avenue for care on numerous patients
  • Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed.
  • Advised patients on pre- and post-operative instructions, medication administration, and symptoms indicating emergency care
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Vaccine coordinator
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Educated family members and caregivers on patient care
  • Handled patient pharmacy needs by phoning in prescriptions to patients' preferred pharmacies.
  • Evaluated and assessed phone calls from facilities, physician offices, hospitals and patients to handle urgent issues and prioritize care.
  • Administered immunizations to patients to prevent disease.
  • Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
  • Called patients to share lab results and discuss physician orders.
  • Used Epic to maintain patient medical records, accurately recording vital statistics, medical histories, vital statistics and test results.
  • Encouraged health-promoting behaviors to improve patient health and reverse disease.
  • Oriented new nurses in proper techniques, care standards, operational procedures and safety protocols.
02/2011 to 12/2012
Nurse Supervisor The Pediatric Connection Golden Valley, AZ,
  • Managed nurses, nursing assistants and non licensed staff in 130 bed rehabilitation and nursing home
  • Managed elements of patient care from admission to discharge or transfer to other units.
  • Conducted patient assessments and developed treatment plans.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
  • Engaged and participated in consults, patient care plan development and patient monitoring.
Expected in
A.A. S.: Registered Nurse
Excelsior College - Albany, NY
Expected in 2007
Certificate : Licensed Practical Nurse
Quincy College - Quincy, MA
Expected in
: Business Administration
Manchester Community College - Manchester, CT

Licensed Registered Nurse - CT- # 100020 Exp. 5/31/2022

Licensed Registered Nurse- MA # RN 2274791 Exp. 5/31/2022

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School Attended

  • Excelsior College
  • Quincy College
  • Manchester Community College

Job Titles Held:

  • Registered Nurse , Primary Care
  • Nurse Supervisor


  • A.A. S.
  • Certificate

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