Registered Nurse Office Of Community Care Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dedicated and hardworking registered nurse with more than 12 years of experience caring for patients in various settings throughout the VA system. Demonstrates ability to foster relationships and coordinate with healthcare professionals to advance patient care. Passionate about driving positive outcomes for our nation's Veterans. Dedicated to enhancing quality of care, safety and efficiency. Skilled at building trusting relationships with Veterans and their families by providing patient-centered care and compassion. Dedicated to providing top quality care within multidisciplinary team environment.

  • Family and patient support
  • Community care coordinating
  • Workflow Optimization
  • Patient education and counseling
  • Patient Management
  • Triaging
  • Follow-up calls
  • Collaborating with team members
02/2018 to Current
Registered Nurse, Office of Community Care Palmetto Health Batesville, SC,

Review medical records for services provided by community providers to confirm the requested services were rendered

Update VA providers and care team with significant findings found in community care medical records

Triage and evaluate all consults placed for care in the community for services that need to be expedited

Collaborate with community care ancillary staff, Veterans and their care team as well as community providers to ensure the correct services for care are delivered

Assist Veterans with concerns about community providers and their scheduled appointments

Work with coworkers on creating a pain scale that is documented in the electronic record

Gather data for a hospital improvement project

Streamline document review guidelines for accurate and timely reporting

Maintain compliance with the Mission Act and adhere to frequent updates

Provide clinical leadership to assist non-medical staff with navigating community care consults received

Provide reassurance and listen to Veteran concerns regarding community care

Continuously act as a patient advocate by ensuring they receive quality care and in a timely manner as well as assist with conflict resolution

Cultivate working partnerships with community providers and their staff

Create and implement training for new RN team members to the Office of Community Care

04/2011 to 02/2018
Registered Nurse, Urology Department Providence VA Medical Center City, STATE,

Responsible for running RN Urology Clinic which included treatments for bladder cancer, medication and prosthesis use teaching, Foley catheter changes and others

Administered and followed Veterans undergoing BCG treatment for bladder cancer the 1-3 years of treatments required

First point of contact for Veterans contacting the urology clinic

Provided urological care to inpatient and emergency room patients on an as needed basis

Prepared for and met with JCAHO representatives regarding the safety and storage of urological medical equipment

Assisted providers with urological procedures including TRUS and cystoscopy

Collaborated with with VA providers, pharmacy and Veterans to ensure BCG orders were entered correctly and medication available for bladder cancer treatment at specific times

Coordinated BCG administration schedule with VA pharmacy

Assessed Veterans for urinary tract infections, appropriate usage of medication and urological supplies, problems post outpatient urologic procedures and side effects of medications

11/2008 to 04/2011
Registered Nurse, Medical-Surgical Unit Providence VA Medical Center City, STATE,

Provided care to Veterans on medical surgical care unit

Monitored and recorded Veterans condition, vital signs and tracked recovery progress

Administered medications and offered non-medicinal pain relief suggestions and documented/assessed their effects

Worked as part of a team and collaborated with all those involved in Veteran's care including their family members

Provided palliative and end of life support and care

Education and Training
Expected in 05/1999
Associate of Arts: Liberal Arts And General Studies
Massachusetts Bay Community College - Wellesley Hills, MA
Expected in 12/2001
Bachelor of Arts: Sociology
University Of Rhode Island - Kingston, RI
Expected in 12/2001
Minor: Special Populations
University Of Rhode Island - Kingston, RI,
Expected in 12/2007
Bachelor of Science: Nursing
University Of Rhode Island - Kingston, RI
Activities and Honors

Have been honored with being awarded The Daisy Award, ICare award, Great Catch award and Employee of the Quarter and was nominated for the DAV Nurse of the Year award.

Active member in the Women Veterans Health Committee and the Intimate Partner Violence committee.

Ongoing volunteer for the Kent County Adopt a Family program assisting the co-chairs by contacting agencies to procure and vet families in need and obtain adopters and match them with adoptees.

Additional Information

Rhode Island Nursing License #RN46084

BCLS certified

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Resume Strength

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Resume Overview

School Attended
  • Massachusetts Bay Community College
  • University Of Rhode Island
  • University Of Rhode Island
  • University Of Rhode Island
Job Titles Held:
  • Registered Nurse, Office of Community Care
  • Registered Nurse, Urology Department
  • Registered Nurse, Medical-Surgical Unit
  • Associate of Arts
  • Bachelor of Arts
  • Minor
  • Bachelor of Science

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