Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Skills
Preventative health
Patient and family advocacy
Intravenous therapy
Performing EKGs
Resource Allocation
Employee Evaluation
Proper catheter insertion/removal
Administering immunizations
Staff supervision
Direct Patient Care
Call triaging
Vaccine administration
Removing sutures
Care Plan Development
Strong clinical judgment
IV setup
Emotional intelligence
Education
Concordia University WisconsinMequon, WIExpected in 08/2011 ā āBachelor Of Applied Science:Nursing - GPA:
Milwaukee Area Technical CollegeMilwaukee, WIExpected in 05/2005 ā āAssociate Degree In Nursing:Nursing - GPA:
Work History
Ascension Health - Registered Nurse Manager Lisle, IL, 05/2020 - 08/2020
Prioritized and distributed assignments and workload based on individual staff strengths and experience.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Organized and managed care of patients undergoing various therapies and procedures.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Regency Care Of Copley - Unit Manager Copley, OH, 06/2018 - 05/2020
Communicated with patients, ensuring that medical information was kept private.
Direct day-to-day administrative and operational functions for facility, providing guidance and leadership to employees across departments.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Ordered all pharmacy supplies and kept check on inventory levels.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Cooperated with healthcare teams to create treatments and recovery plans to achieve objectives.
Promoted patient independence by establishing patient care goals and taught and counseled patients, friends, and family about medications and self-care skills.
Ascension Health - Registered Nurse Manager Saint Clair Shores, MI, 08/2016 - 06/2018
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Supervised and managed functions for unit, including daily scheduling, tasking and administration.
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues.
Fostered improvement in all operational facets, including staff development, personnel training and standards of patient care.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
Audited charts and reviewed clinical documents to verify accuracy.
Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Caromont Health - Nurse Manager Gastonia, NC, 05/2005 - 06/2016
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Established and continuously optimized unit schedules and individual work assignments.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Reviewed department performance and adjusted coverage to compensate for changing conditions.
Delivered expert case management, milieu management, medication administration and emergency intervention.
Supervised, directed and motivated high-quality performance from nursing staff.
Advised caregivers and family members in providing emotional and psychological care to support patient needs.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Exercised exemplary clinical judgment when making care decisions.
Evaluated skills of all nursing personnel and verified staff certifications for validity.
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