Registered Nurse Manager Resume Example
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REGISTERED NURSE MANAGER
Professional Summary
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of Indiana.
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across [Number]-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
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Work History
Registered Nurse Manager, 07/2014 to Current
Bakersfield Behavioral Healthcare Hospital – Bakersfield , CA
Bakersfield Behavioral Healthcare Hospital – Bakersfield , CA
- Supervised, directed and motivated high-quality performance from nursing staff.
- Established and continuously optimized unit schedules and individual work assignments.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Advised caregivers and family members in providing emotional and psychological care to support patient needs.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Exercised exemplary clinical judgment when making care decisions.
- Worked at least 8 hours per month as floor nurse to maintain clinical proficiency.
- Educated patients and caregivers on healthcare protocols and processes.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Oversaw delivery of care for all patients on 10 bed labor and delivery unit, providing direct care to up to 25 patients, delegating nursing assignments and supervising team comprised of nurses, technicians and unit clerks.
- Oversaw and managed 30 clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
- Audited charts and reviewed clinical documents to verify accuracy.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Clinical Charge Nurse, 01/2009 to 06/2014
Health First – Titusville , FL
Health First – Titusville , FL
- Performed triage on all incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Audited charts and reviewed clinical documents to verify accuracy.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided direct patient care, stabilized patients and determined next course of action.
- Updated patient charts using EPIC with data such as medications to keep records current and support accurate treatments.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Registered Nurse, 02/2002 to 12/2008
Gila River Health Care – Sacaton , AZ
Gila River Health Care – Sacaton , AZ
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
Customer Service Representative, 06/1996 to 12/2000
Regal Cars – Joplin , MO
Regal Cars – Joplin , MO
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Bachelor of Science: Nursing, 12/2016
Purdue University Calumet - City, State
Purdue University Calumet - City, State
Associate of Science: Nursing, 02/2002
Indiana University Northwest - City, State
Indiana University Northwest - City, State
High School Diploma: 06/1995
Morton Sr. High School - City
Morton Sr. High School - City
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Resume Overview
School Attended
- Purdue University Calumet
- Indiana University Northwest
- Morton Sr. High School
Job Titles Held:
- Registered Nurse Manager
- Clinical Charge Nurse
- Registered Nurse
- Customer Service Representative
Degrees
- Bachelor of Science : Nursing , 12/2016
Associate of Science : Nursing , 02/2002
High School Diploma : 06/1995
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