LiveCareer-Resume

registered nurse intake specialist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Skills
  • Strong Clinical observations and judgments
  • Nurse Leadership
  • Clinical assessment and Care
  • Clinical team oversight
  • Performing clinical procedures
  • Charting and clinical documentation
  • EPIC/KINNSER/PCC EHR
  • Clinical Interventions
Work History
Registered Nurse Intake Specialist, 01/2022 to Current
Lhc GroupBluefield, WV,
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Completed intake assessment forms and filed clients' charts.
  • Entered referrals into appropriate system based on type of referral obtained.
  • Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Worked with clients to improve life choices and maximize benefits of programs.
Registered Nurse, Home Health Care, 07/2020 to 12/2021
Emerson HospitalMaynard, MA,
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Managed care for post-operative patients from initial recovery through discharge.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.
  • Updated patient charts using Kinnser/EPIC with data such as medications to keep records current and support accurate treatments.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
  • Managed care from admission to discharge.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
Registered Nurse Clinical Director, 01/1996 to 06/2020
New Orange HillsCity, STATE,
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Organized and managed care of patients undergoing various therapies and procedures, including inpatient and outpatient procedures.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
  • Used Point Click Care(PCC)to maintain database of relevant information for practitioners to access and coordinate patient care.
  • Responded promptly and professionally to patient questions and concerns.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
  • Managed and streamlined referral queues of up to 10 by efficiently prioritizing patients and clearing insurance obstacles.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Administered medications and treatments as prescribed by physicians.
  • Followed all instructions for medication administration and treatment plans as prescribed by physicians.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Resolved problems, improved operations and provided exceptional client support.
  • Developed team communications and information for IDT meetings.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Collaborated with MDS coordinator/ Nursing staff on evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Maintained energy and enthusiasm in fast-paced environment
Education
Associate in Sciences : Registered Nurse Program, Expected in 05/2001 to Excelsior College - Albany, NY
GPA:
Diploma: Licensed Vocational Nursing, Expected in 02/1994 to Pacific Coast College - Santa Ana, CA,
GPA:
Associate in Arts: Pre-Nursing, Expected in 12/1992 to Cypress College - Cypress, CA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Excelsior College
  • Pacific Coast College
  • Cypress College

Job Titles Held:

  • Registered Nurse Intake Specialist
  • Registered Nurse, Home Health Care
  • Registered Nurse Clinical Director

Degrees

  • Associate in Sciences
  • Diploma
  • Associate in Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: