I have a diverse nursing background to include Oncology, Medical Surgical, Progressive Cardiac Care, Surgical Intensive Care, Home Health, Telephone Triage, Telephone RN Transfer Coordinator for 21 hospitals and multiple Physician offices. Charge Nurse responsibilities to maintain transfers according to patient acuity and providing assistance to coworkers to provide the best possible patient outcomes.
Efficient Registered Nurse with 31 years of experience. Successful at providing fast and accurate assessments and working calmly under pressure. Collaborate well with doctors to maintain top-notch healthcare practices.
Expert in managing all aspects of patient care with proven leadership, delegation skills and mentoring abilities. Consistently achieve optimal patient outcomes.
Compassionate and caring
Registered Nurse with distinguished understanding of hospital functions. Develop comprehensive post-treatment plans with patients and doctors for quality healthcare. Committed to patient education and advocacy.
Skills
Unit administration
Medical screening
Patient monitoring
Sterilization techniques mastery
Documenting vitals
Taking vitals
Maintaining feeding pumps
Intake and discharge
Electronic Health Records Management
Enthusiastic caregiver
Acute and rehabilitative care
Direct and Indirect Patient Care
Checking oxygen levels
Patient Satisfaction and Process Improvement
Patient discharging
Preparing for procedures
ELNEC training (End-Of-Life-Care)
IV drug therapy management
IV and venipuncture certified
Mobility assistance
Body mechanics knowledge
Workflow Optimization
Staff Development and Precepting
Tracheostomy care
Life-sustaining machines
Strong medical ethic
Patient advising
Palliative and Pain Management
Monitoring vital signs
Critical care
Triaging
Flow sheet charting
Infectious disease control
Medical assessment
Inpatient and outpatient care
Culturally sensitive
Broad medical terminology knowledge
Patient relations
Ventilator care
McKesson
Patient education and counseling
Experience
Registered Nurse/telephone Triage/Transfer Coordin, 07/2014 to 07/2021 State Of South Dakota – Gettysburg, PA,
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Communicated with primary care physicians or emergency care providers to relay patient needs.
Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Participated in continuing education programs and [Type] workshops to enhance training and nursing knowledge.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Collaborated with various healthcare providers to facilitate delivery of services.
Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
Coordinated support services and optimized communication between healthcare workers and patients.
Developed appropriate care plans for at-risk individuals and high-risk families.
Reviewed treatment plans against individual goals and healthcare standards.
Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Used feedback and clinical data to improve care quality and patient outcomes.
Determined functional status, activity, acuity and self-management levels to make proper care referrals.
Registered Nurse Telephone Triage , 06/2000 to 09/2013 Department Of Veterans Affairs – Eugene, OR,
Educated patients relative to health care urgency and community resources available to meet needs.
Analyzed discussed symptoms with established protocols to determine patient acuity.
Maintained confidentiality in matters related to patient, family and client facility staff.
Communicated triage information to primary care team to discuss disposition.
Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
Documented services discussed and provided details in electronic medical records.
Collected data to represent symptoms, including onset, presenting problem and medical diagnoses.
Cultivated professional conduct operating under triage nursing care guidelines.
Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
Rendered telephone advice according to established guidelines and protocols.
Attended educational workshops to maintain current competency and licensure in nursing specialty.
Updated physicians on patient test results and assisted in developing care plans.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Communicated with primary care physicians or emergency care providers to relay patient needs.
Reached out to patients to convey lab results and provide care instructions.
Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Participated in continuing education programs and [Type] workshops to enhance training and nursing knowledge.
Registered Nurse Staff Nurse, 05/1991 to 05/2000 State Of Georgia – Miller, GA,
Administered oral, intramuscular and IV medications to patients and monitored responses.
Answered patient questions and provided take-home materials for further information.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Mentored new nurses on practices and procedures to drive patient outcome goals.
Administered medications, tracked dosages and documented patient conditions.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
Reviewed physician orders and participated in medication management to optimize patient safety.
Maintained reports to provide oncoming shift with full patient status.
Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
Reviewed physician orders and administered therapies, treatments and medications.
Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
Addressed rapid response and code situations by strategically organizing and delegating tasks.
Recorded patients' medical history, vital statistics and test results in electronic medical records.
Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
Developed and adapted individualized treatment plans according to patient recovery goals.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Treated patients with strokes, head traumas, comas and intracranial hematomas.
Treated patients by administering various types of medications and therapies.
Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
RN Case Manager, 07/2021 to 10/2021 Ballad Health System – City, STATE,
Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
Coordinated home care, home infusion and durable medical equipment, reducing patient wait time by [Number]%.
Secured insurance authorizations to [Type] rehabilitation facilities or long-term care placement.
RN Case Manager, 10/2021 to Current Company Name – City, State,
Remote RN Care Manager for Humana.
Developed patient care plans, overall patient health assessments and evaluations.
Incorporated appropriate nursing methods to create individualized care plans.
Determined and coordinated appropriate level of care to meet individual patient needs.
Conducted evaluations to address changes in patient needs, conditions and medications.
Education and Training
Associate of Applied Science: Nursing, Expected in 05/1991 East Tennessee State University - Johnson City, TN GPA:
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