Hardworking professional looking to expand and build skills and experience delivering exceptional care to patients. Knowledgeable about maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs. Two years of experience in a group home health care setting as a Facility Manager and Direct care staff. Proven ability to provide individualized care plans and help patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures.
Skills
Preventative health
Chronic disease management
Patient and family advocacy
General care planning for chronic and acute patient symptoms
Education
Ventura CollegeVentura, CAExpected in 05/2018 ā āAssociate of Science:Nursing Science - GPA:
Adolfo Camarillo High SchoolCamarillo, CAExpected in 05/2006 ā āHigh School Diploma: - GPA:
Ventura CollegeVentura, CAExpected in 05/2015 ā āAssociate of Arts:General Studies - GPA:
Trinity School of NursingVentura, Expected in 06/2012 ā āCNA/HHA:Nursing Assistance - GPA:
Certifications
CPR certified
BLS certified
Home Health Aid Certified (HHA)
Registered Nurse in CA, License number RN95211244, 2019
Work History
Indian Health Service - Registered Nurse Rosebud, SD, 01/2019 - Current
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Informed patients and families of needed/effective treatment options in at-home care facility, enhancing long-term outcomes
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
Trained new staff in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency
Audited charts and reviewed clinical documents to verify accuracy
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions
Led successful 20-person team comprised of LPNs and ancillary staff
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Observed and reported patient condition, progress and medication side effects to accurately document updates
Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 12 patients daily
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
Collaborated with physicians to quickly assess patients and deliver appropriate treatment
Updated patient charts by hand with data such as medications to keep records current and support accurate treatments
Healthcare Services Group - Waitress Terre Haute, IN, 02/2013 - 02/2018
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Kept server areas clean and stocked during service hours to increase efficiency while serving tables
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service
Healthcare Services Group - Waitress The Woodlands, TX, 04/2006 - 05/2014
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
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