Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dynamic Registered Nurse with experience treating patients with mental illness in outpatient, inpatient, and forensic settings. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments.

  • Acute care expertise
  • Strong clinical judgment
  • Group psychotherapy expert
  • Dual diagnoses expert
  • Expertise in crisis intervention and management
  • Curriculum Development
  • Chronic disease management
Work History
08/2014 to 07/2016
Registered Nurse Clinician Us Oncology, Inc. Dyer, IN,
  • Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric and physical conditions reporting deviations to supervisor.
  • Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
  • Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.,
  • Developed curriculum, participated in education activities, and nursing competency development.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
10/2011 to 07/2014
Mental Health Technician/Activities Assistant Rexco Equipment Inc Cedar Rapids, IA,
  • Observed patient’s behaviors, mental status, and safety to ensure patient’s well-being.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Helped patients with meals, activities of daily living (ADLs).
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Counseled and mentored clients on substance use and life choices.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Charted on each patient daily.
  • Scheduled movies, entertainment and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Promoted exceptional quality of life for all residents by innovating, organizing and conducting entertaining and stimulating activities.
  • Engaged residents through events, small groups and personal attention.
  • Maintained master calendar and all relevant records.
  • Transported and escorted program participants to and from activities and on field trips.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
05/2005 to 07/2008
Program Manager/ Independent Living Assistant Homes For Independent Living City, STATE,
  • Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
  • Communicated regularly with guardians of residents, answering questions and addressing concerns.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Developed monthly schedules and assignments for volunteer staff.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Carried out interventions where necessary, adhering to facility guidelines and Area of certification regulations.
  • Obtained and confirmed individual treatment plans for each resident, monitoring subsequent service provision to verify compliance.
  • Contributed to Timeframe staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
  • Participated in therapeutic treatment teams, working with Job titles to help residents reach individual wellness goals.
  • Attended continuing training sessions on Type techniques and methods.
  • Assisted parents and provided support and education to minor residents' families.
  • Observed and documented resident progress, reporting recorded metrics to Job title.
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Remained alert to problems or health issues of clients and competently responded.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Administered Type and Type medications to patients and remained vigilant for negative side effects.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored and assisted residents through individual service plans.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
06/2002 to 09/2005
Office Assistant Neenah Brass And Aluminum Foundry City, STATE,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Answered and quickly redirected up to Number calls per Timeframe.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders, including Job Titles and clients.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Responded to requests for information from various individuals by providing Type documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Verified accuracy of business records by consistently updating customer information.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Supported Job titles and Job titles with effective correspondence management, document coordination and customer relations.
  • Executed record filing system to improve document organization and management.
  • Performed wide-ranging administrative, financial and service-related functions including Task and Task.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
Expected in 08/2013
Associate Degree In Nursing: Nursing
Northeast Wisconsin Technical College - Green Bay, WI
  • Received KI Industry Scholarship
Expected in 08/2024
Master Of Science: Nursing Education
University Of Wisconsin - Green Bay - Green Bay, WI
  • Continuing education in Paychology
  • Continuing education in Spanish
  • American Nurses Association (ANA) Member

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School Attended

  • Northeast Wisconsin Technical College
  • University Of Wisconsin - Green Bay

Job Titles Held:

  • Registered Nurse Clinician
  • Mental Health Technician/Activities Assistant
  • Program Manager/ Independent Living Assistant
  • Office Assistant


  • Associate Degree In Nursing
  • Master Of Science

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