Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Texas Board-Certified Registered Nurse with over 20 years of experience delivering high-quality care to patients in the clinical setting, offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration, scheduling, budgets, and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.


Led my team in consistently being the top ranking clinic in our region for the past several years on the Davita Quality Index (DQI) indicator.

In November 2019, led my team to achieve a rarely heard of DQI of 100%.

Supervised my team to obtain and maintain a CMS quality rating of five stars

Supervised my team to achieving the Davita "We Care" award in 2019 for outstanding patient care

  • Strong clinical judgment
  • Excellent people skills
  • Dependable
  • Efficient
  • Patient advocate
  • Leader
  • Team player
Work History
Registered Nurse Clinical Coordinator, 05/2020 to Current
American Senior CommunitiesMooresville, IN,
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions in the chronic dialysis setting.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Oversaw delivery of care for all patients in the chronic setting, providing direct care to up to 48 patients, delegating nursing assignments and supervising team comprised of nurses, LVNs, technicians and unit clerks delivering outstanding treatments to patients.
  • Sustained quality standards by performing routine medication and chart audits and upholding internal and industry best practices.
  • Educated family members and caregivers on patient care instructions.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered.
  • Vaccinated patients to protect individuals from Hepatitis B, pneumonia, and influenza.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Partnered with physicians, social workers, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Performed ongoing assessments to evaluate physical and psychosocial needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Took the lead role of anemia manager working closely with the physician to adjust epogen and iron doses as need to maintain optimal hemoglobin and isat levels.
  • Sustained quality standards of care by performing monthly infection control audits and worked with the team to address any issues that needed to be corrected.
Dialysis Charge Nurse, 10/2006 to Current
Dsi Renal, IncLa Porte, IN,
  • Directed nursing and patient care tech activities for 12 chair dialysis clinic with 12+ employees, providing guidance to nurses to deliver outstanding care and optimal patient satisfaction.
  • Applied nursing expertise to meet needs of dialysis patients in challenging dialysis environment.
  • Administered weekly/monthly lab testing and sent results to physician to create focused treatment plans, adjust treatment and medications.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Worked closely with physician, social worker and dietician to devise patient care plans based on patient needs.
  • Performed dialysis treatments on patients acutely ill in hospital setting.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Cannulated dialysis grafts and fistulas and accessed dialysis cvcs to perform dialysis treatments on patients.
  • Verified patient prescriptions with physician and daily verified that prescriptions were accurately followed.
Facility Administrator, 03/2017 to 05/2020
Johns Hopkins Applied Physics LaboratoryManassas, VA,
  • Direct day-to-day administrative and operational functions for 12 chair dialysis facility, providing guidance and leadership to over 12 employees to ensure compliance, efficiency and patient satisfaction.
  • Managed staff performance and performed evaluations of all staff.
  • Provided coaching, supervision, and disciplinary action for all staff.
  • Prepared action plans to establish procedures for various emergency situations, including cardiac arrest and other patient events, as well as emergency preparedness such as fire, tornado and other related events.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Oversaw all financial transactions and expenditures, including staffing budget, to maintain clinic budget.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Prepared clinic staff and patient daily/weekly/monthly schedules.
  • Addressed issues raised by physicians, employees, patients, and patients' families, and collaborated with my interdisplinary team and other leaders to find satisfactory solutions and improve processes.
  • Ensured clinic adherence to company, state, and CMS policies and regulations.
Associate of Science: Nursing, Expected in 06/2010
Excelsior College - Albany, NY
: Licensed Vocational Nurse Diploma, Expected in
Coastal Carolina Community College - Jacksonville, NC

CPR certification

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Resume Overview

School Attended

  • Excelsior College
  • Coastal Carolina Community College

Job Titles Held:

  • Registered Nurse Clinical Coordinator
  • Dialysis Charge Nurse
  • Facility Administrator


  • Associate of Science

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