Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Registered Nurse with strong practical experience in primary care, chronic disease conditions, wellness and specialty care. Also has strong communication and collaborative skills, looking to utilize 7+ years of nursing experience, including supervisory and assistant director of nursing roles, as a Registered Nurse Supervisor. Coming with working knowledge of care coordination for patient care plans and exceptional organization and team-building skills.

  • Case management
  • Supervisory nursing
  • Patient education
  • MDS knowledge
  • RUG analysis experience
  • Wound staging and care
  • Infection control measures
  • CPR certified through American Heart Association
  • Patient compliance
  • Management of chronic illness strategies
  • Patient safety goals
  • OSHA compliance
  • Acute and rehabilitative care
  • OASIS analysis and processing
08/2021 to Current
Registered Nurse Clinical Care Manager Trinity Health Corporation Hudsonville, MI,
  • Manage and schedule the delivery of skilled nursing care to 80+ patients living within Ouachita Parish, Union Parish, Richland Parish, and Morehouse Parish.
  • Manage and schedule the delivery of psychiatric skilled nursing care to all patients in Ouachita, Union, Richland, Jackson, Caldwell, Franklin, Tensas, Morehouse, Madison, Lincoln, East Carroll, and West Carroll Parishes.
  • Direct and supervise nursing and healthcare personnel of a particular team and professionally manage staff by performing administrative functions.
  • Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans while ensuring proper documentation in order to analyze, process, and validate OASIS.
  • Maintain accurate and detailed documentation to plan care, determine reimbursement, and measure quality.
  • Monitor all aspects of patient care to ensure POC are comprehensive and compliant per Medicare guidelines and recommend appropriate drugs, medical devices, or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures.
  • Direct and coordinate infection control programs by advising and consulting with specified personnel about necessary precautions.
  • Act as a liaison among healthcare providers, home health staff, and patients, their families, and caregivers.
  • Perform skills assessments and offer educational in-services to ensure proper nursing care of patients.
05/2021 to 07/2021
Assistant Director of Nursing Hearth Management Liverpool, NY,
  • Plan and oversee admission, nursing, patient care, and discharge processes for the 60-bed, inpatient psychiatric facility housing adolescents ages 5 to 17.
  • Conduct educational in-services for all nursing staff to ensure competency and promote patient safety.
  • Identify nursing issues or patient emergencies responding timely in a calm and efficient manner.
  • Utilize case management knowledge to facilitate the continuation of patient care with referrals, medication management, outpatient counseling, and housing services.
  • Act as the clinical nursing care supervisor to monitor for and ensure compliance of all nursing staff, nursing activities, and patient care with local, state, and federal standards.
  • Perform chart audits and utilization review of all documentation of patient care services and department records.
  • Conduct patient rounds to address incidents, complaints, and concerns to evaluate the performance of the nursing department and recommend improvements.
  • Coordinate with medical staff and other departments to establish a multidisciplinary approach to meeting the individual needs of patients.
  • Maintain exceptional organization and team-building skills to improve patient care outcomes and manage clinical operations for the development of care plans.
  • Institute innovative and goal-oriented approaches to establish new policies and update existing policies to improve the standard of patient care.
  • Responsible for accurate recording of medications and narcotics according to policy procedure.
  • See that all personnel on the shift are oriented to the duties assigned to them and delegate responsibility and authority.
11/2020 to 05/2021
Assistant Director of Nursing Hearth Management Franklin, TN,

Heritage Manor South is in the VA Contract Nursing Home Program. As assistant director of nursing, I was responsible for all aspects of care for the veteran residents from admission to discharge. References for the following information are Joysaline A. Young, Contract Nursing Home Coordinator ( and Helena Dean-Reed, Contract Nursing Home Program Registered Nurse ( Below were my duties to our CNH Contract Veteran Residents:

  • Submit status changes regarding admission, hospitalization, discharge, or death with CNH Change of Status form.
  • Analyze MDS to determine RUG score for non-skilled and subsequent skilled RUGs for submission and approval with the OBVAMC.
  • Report the total number of residents tested for COVID-19, total number of residents with positive COVID-19 tests, total number of veterans with positive COVID-19 tests, total number of employees tested for COVID-19, and the total number of employees who tested positive for COVID-19 three times weekly for CNH/SVH.
  • Report falls, medication errors and other adverse events involving veteran residents by completing a CNH Safety Event Form.
  • Monthly weights, infections, and wound reports for all veteran residents.
  • Face-to-face physician appointments via VA Video Connect appointment for RUG changes related to therapy approval.
  • Collect, analyze and submit data for the quarterly quality and safety report per CNH guidelines.
  • Schedule follow up visits and arrange transport for veteran residents.
  • Schedule referrals per physician orders on veteran residents.
  • Schedule and perform quality and satisfaction appointments via VA Video Connect appointments

My other responsibilities and/or duties included:

  • Managed the high-risk weight management program for 80-90 residents in the 145-certified bed skilled nursing facility.
  • Weighed all residents once monthly to determine if the resident had a 5% gain or loss of weight within 30 days or a 10% loss or gain of weight in 180 days.
  • Collaborated with registered dieticians, health care providers, and nursing staff to determine and implement interventions specific to individual residents who were deemed high risk due to their weight loss or gain.
  • Tested all residents once weekly for COVID-19 as mandated per numbers of positive COVID-19 cases within Caddo Parish.
  • Conducted assessments of nursing staff performance and provided in-services and education for deficiencies or inadequacies.
  • Gave guidance to personnel as needed to evaluate performance and discuss any improvements needed.
  • Worked each shift on each hall as a floor nurse and a CNA to build relationships with the residents and nursing staff.
  • Worked and managed the COVID-19 unit as a floor nurse and a CNA while still successfully performing duties as the ADON.
  • Maintained accurate reporting and recording according to policy and procedure in order to evaluate and make recommendations for improvements.
  • Received report from charge nurses on each shift and worked closely with nurses to ensure maximum total patient care.
  • Participated in nursing care as needed and responsible for the direct handling of any emergency situations that arose.
  • Stimulated interest and attitudes in personnel to develop understanding and encouraged health and restorative nursing practices.
  • Assisted in interpreting the goals and objectives of the facility to nursing service personnel.
Education and Training
Expected in 05/2020
Associate of Applied Science: Registered Nursing
Hinds Community College - Jackson, MS,
Expected in 12/2013
Technical Diploma: Practical Nursing
Louisiana Delta Community College - Monroe, LA,
Activities and Honors

Member of Alpha Delta Nu Nursing Honor Society - Hinds Community College 2020

Nominated by the University of Louisiana Monroe to The National Society of Leadership and Success - Fall 2021

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School Attended

  • Hinds Community College
  • Louisiana Delta Community College

Job Titles Held:

  • Registered Nurse Clinical Care Manager
  • Assistant Director of Nursing
  • Assistant Director of Nursing


  • Associate of Applied Science
  • Technical Diploma

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