Registered Nurse Case Manager PACT Resume Example Veterans Health Administration

REGISTERED NURSE CASE MANAGER PACT

Professional Summary

Dedicated and compassionate Nurse Practitioner with progressive career history in direct patient care, triage and care coordination. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Continually seeking opportunities to learn new skills and advance training.

Skills

Case Management
Patient Care
HIPAA Compliance
Staff Management
Medication Administration
Co-Managed Care

Health Education
Patient Care Coordination
Patient Evaluation
Acute Care
Patient Information Collection
Infection Control

Work History

Registered Nurse Case Manager PACT, 06/2015 to Current
Veterans Health Administration – Toledo, Ohio

Identify needs of Veterans and coordinate care utilizing the Patient Aligned Care Team Model.
Deliver coordinated and organized healthcare services to meet the needs of a dynamic population of Veterans
Develop comprehensive nursing care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Provide quality clinical services through collaboration with all members of the health care team and referrals to services to promote seamless patient care continuum
Identify and resolve barriers to effective patient care and optimize patient care delivery and outcomes by providing care coordination
Telephone triage, case management and coordination of care services with internal and external agencies to effectively meet patient needs
Provide patient and family health education with a focus on self-care, prevention and wellness
Actively participate in committee meetings that benefit practice and optimize patient outcomes including certification liaison and patient education coordinator
COVID vaccine monitor
Act as Code Nurse, responding to and managing emergencies

Clinical Practice Improvement Specialist, 12/2012 to 06/2015
ProMedica Health System – Toledo, Ohio

Facilitate the analysis, development and implementation of the electronic medical record for the healthcare system
Develop, implement and maintain standardized strategies to establish and promote professional nursing practice that is highly participative, evidence-based, clinically excellent and collaborative in nature across the healthcare system
Collaborate across a ten hospital system, through shared governance, to provide standardized policies and procedures and achieve optimal use of nursing systems
Coordinate development and revision of patient care policies within patient care services
Foster exemplary professional nursing practice across the organization through performance improvement, quality initiatives, patient satisfaction and regulatory compliance
Provide support in the development of nursing staff eduction related to procedures, policies and practices
Serve as liaison to hospital committees and departments for successful patient care initiatives
Report to Chief Nursing Officer and System Executives

Cardiothoracic Nurse, 09/2008 to 12/2012
ProMedica Toledo Hospital – Toledo, Ohio

Obtain medical history and admission physical examinations
Provide direct care to medical and surgical cardiac patients of all ages, with a varying degree of heart disease and contributing disorders
Monitor, evaluate and respond to changes in patient medical status utilizing telemetry, laboratory findings and diagnostic procedures
Plan, develop and implement and evaluate outcomes related to nursing diagnosis and plan of care
Collaborate with all members of the healthcare team to promote a seamless patient care continuum
Provide a safe, comfortable and therapeutic environment for all patients and their families
Utilize appropriate techniques necessary to control and prevent infection
Perform procedures based on clinical knowledge and evidence-based practices, using critical thinking and judgment in guiding care
Address patient/family education needs based on individual comprehension, experience and related discharge needs
Actively participate in orienting staff and contributing to their growth
Mentor and supervise recent graduate nurses and university nursing students
Act as Charge Nurse, when appropriate

Education

Post-Masters Certificate: Family Nurse Practitioner, 10/2018
Purdue University Global - Davenport, Iowa

Master of Science: Nursing Leadership, 12/2012
Lourdes University - Sylvania, OH

Bachelor of Science: Nursing, 05/2008
Lourdes University - Sylvania, OH

Certifications

Board Certified Family Nurse Practitioner (FNP-C)

Registered Nurse (RN, BSN)

Advanced Life Support (ALS) Instructor

Basic Life Support (BLS) Instructor

Memberships

American Academy of Nurse Practitioners

Ohio Association of Advanced Practice Nurses

Committees

ReDi Program Coordinator

PACT Standardization Committee Member

Veterans Health Education Committee Member

Diabetes Education Program Co-Coordinator

Veteran Outreach Representative

Resume Overview

Companies Worked For:

Veterans Health Administration
ProMedica Health System
ProMedica Toledo Hospital

School Attended

Purdue University Global
Lourdes University

Job Titles Held:

Registered Nurse Case Manager PACT
Clinical Practice Improvement Specialist
Cardiothoracic Nurse

Degrees

Post-Masters Certificate : Family Nurse Practitioner , 10/2018
Master of Science : Nursing Leadership , 12/2012
Bachelor of Science : Nursing , 05/2008

Registered Nurse Case Manager PACT Resume Example

Resume Score: 80%

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