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Registered Nurse Case Manager Hospice Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Hardworking, dedicated, and compassionate Registered Nurse with success providing individualized direct patient care, triage, and care coordination. Committed to delivering best-in-class patient care through effective education and counseling. Focused on increasing and enhancing patient care and satisfaction. Work well with diverse patient populations and fosters trusting relationships to improve outcomes. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service .Efficiently coordinate with healthcare professionals to advance patient care. Streamline safety protocols for comprehensive patient care.

Skills
  • Accurate Documentation
  • Patient Examination
  • Care Coordination
  • Medication Administration
  • Patient Care Assessment
  • Medical Record keeping
  • Healthcare Personnel Supervision
  • Direct Patient Care
  • Routine Examinations
  • Infection Control Procedures
  • Clear Patient Communication
  • Medical Supply Management
Education
State Fair Community College Osage Beach, MO. Expected in 06/2018 Certified Hospice and Palliative Care Nurse : - GPA :
State Fair Community College Eldon, MO, Expected in 12/2016 Associate of Applied Science : Applied Science - GPA :
Eldon Career Center Eldon, MO Expected in 12/2012 Licensed Practical Nurse : - GPA :
Des Moines Area Community College Des Moines, IA, Expected in 03/1999 CNA Certificate : - GPA :

GPA: 4.0, Deans List

Work History
Alternate Solutions Health Network - Registered Nurse Case Manager, Hospice
Canton, OH, 04/2019 - Current
  • Pain management/symptom control for terminally ill patients with comorbidities/chronic illness including Cardiac disease and failure, CVA, Pulmonary disease and disorders including COPD and Pulmonary Fibrosis, Cancer, Psychiatric/mental illness, Dementia, ALS, Parkinson’s, Alzheimer’s, HIV, Renal disease and failure, Hepatic disease and failure and Diabetes.
  • Evaluate and document accurate and ongoing assessment of patient status via variety of mediums of communication.
  • Evaluate, assess, and document patient care reflecting nursing interventions, patient response to care, patient needs, problems, capabilities, limitations, patient/caregiver learning capabilities, and progress toward goals including evidence of appropriate patient/significant other teaching and understanding of these instructions being noted in medical record.
  • Educate patients and families on disease process, treatment plans, medications, and physician orders.
  • Provide emotional, psycho social, and psychological support to patient and family.
  • Maintain up to date charts and records on patient care and regular communication with patient’s physician regarding changes in patient’s plan of care.
  • Initiate referrals for: DOA, MSW, dietician, Community Resources as needed.
  • Report any unsafe situations to physician and Clinical Supervisor.
  • Assist with maintaining safe environment for patient/caregiver, self, and all members of care team.
  • Responsible for supervising LPN’s and CNA’s along with delegating and performing assignments appropriately.
  • Collaboration with team of physicians, RN case managers, and professionals from social services, occupational/rehabilitation therapy, music therapy, and dietary services.
  • Plan and document care, implementing and communicating it to Interdisciplinary care team, review and evaluate effectiveness of plan and document response.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
  • Followed all instructions for medication administration and treatment plans as prescribed by physicians.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Administered medications and treatments as prescribed by physicians.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes
  • Administered medications via oral, IV and intramuscular injections and monitored responses
Houston Methodist - Registered Nurse
Miami, FL, 09/2020 - Current
  • Gathered patient health data through interviews and observation, documenting all data in electronic records.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Promoted patient independence by teaching self-care skills.
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
  • Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re-occurrence.
  • Managed elements of patient care from admission to discharge or transfer to other units.
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
  • Administered medications via oral, IV and intramuscular injections and monitored responses
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Alternate Solutions Health Network - Registered Nurse Case Manager, Hospice
Cincinnati, OH, 01/2017 - 02/2019
  • Pain management/symptom control for terminally ill patients with comorbidities/chronic illness including Cardiac disease and failure, CVA, Pulmonary disease and disorders including COPD and Pulmonary Fibrosis, Cancer, Psychiatric/mental illness, Dementia, ALS, Parkinson’s, Alzheimer’s, HIV, Renal disease and failure, Hepatic disease and failure and Diabetes.
  • Evaluate and document accurate and ongoing assessment of patient status via variety of mediums of communication.
  • Evaluate, assess, and document patient care reflecting nursing interventions, patient response to care, patient needs, problems, capabilities, limitations, patient/caregiver learning capabilities, and progress toward goals including evidence of appropriate patient/significant other teaching and understanding of these instructions being noted in medical record.
  • Educate patients and families on disease process, treatment plans, medications, and physician orders.
  • Provide emotional, psycho social, and psychological support to patient and family.
  • Maintain up to date charts and records on patient care and regular communication with patient’s physician regarding changes in patient’s plan of care.
  • Initiate referrals for: DOA, MSW, dietician, Community Resources as needed.
  • Report any unsafe situations to physician and Clinical Supervisor.
  • Assist with maintaining safe environment for patient/caregiver, self, and all members of care team.
  • Responsible for supervising LPN’s and CNA’s along with delegating and performing assignments appropriately.
  • Collaboration with team of physicians, RN case managers, and professionals from social services, occupational/rehabilitation therapy, music therapy, and dietary services.
  • Plan and document care, implementing and communicating it to Interdisciplinary care team, review and evaluate effectiveness of plan and document response.
  • Training, orientation, and education of new staff.
  • Assist with continuing education of nursing staff.
  • Responsible for supervising CNA and LPN’s, along with delegating and performing assignments appropriately.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Actively engaged in on-call rotations to deliver continuous quality care to patients.
  • Followed all instructions for medication administration and treatment plans as prescribed by physicians.
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
  • Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Participated in on-call rotations to deliver after-hours care.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Created patient assessments and plans for individual home care needs.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Responded promptly and professionally to patient questions and concerns.
  • Administered medications and treatments as prescribed by physicians.
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Consulate Health Care - Licensed Practical Nurse, Hospice & Home Health
Hazleton, PA, 08/2016 - 01/2017
  • Provide safe and efficient patient care for patient in their home under direction of physician and RN.
  • Patient assessment, veni-punctures, IV infusion, medication administration, wound care, assess response to medication and collaborate with RN case managers.
  • Re-enforce education of patients & families on disease process, treatment plans, medications, and physician orders.
  • Provide emotional, psycho social, and psychological support to patient and family.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Assisted with admissions, appointments, transfers and discharges.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Delivered updates in patient status to charge nurse, recording all changes in medical records.
  • Comforted and counseled patients and families throughout care process.
  • Administered controlled narcotics, inserted IVs and performed catheterizations.
  • Performed routine evaluations of each patient's status, needs and preferences.
  • Collaborated with RN Case Managers to assess patient needs, plan and modify care and implement interventions
  • Cared for wounds, provided treatments and assisted with procedures
Marriott International - Licensed Practical Nurse
West Hollywood, CA, 01/2013 - 08/2015
  • Pain management/ symptom control for terminally ill patients.
  • Re-enforce education of patients & families on disease process, treatment plans, medications, and physician orders.
  • Provide emotional, psycho social, and psychological support to patient and family.
  • Collaboration with team of physicians, RN case managers, and professionals from social services, occupational/rehabilitation therapy, and dietary services.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Delivered updates in patient status to charge nurse, recording all changes in medical records.
  • Performed routine evaluations of each patient's status, needs and preferences.
  • Administered controlled narcotics, inserted IVs and performed catheterizations.
  • Cared for wounds, provided treatments and assisted with procedures
Northern Tool - Assistant Front of House Manager
Conroe, TX, 04/2007 - 01/2013
  • Accomplished multiple tasks within established time frames, scheduling, product purchasing and inventory control Planned & implemented employee productivity and morale programs resulting in one of the lowest employee turnover rates in our region Oversaw employee hiring, training, and dismissals.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established time-frames.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • On-boarded new employees, including training, mentoring and new hire documentation.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations
  • Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service
Northern Tool - Certified Nursing Assistant
Davenport, IA, 12/2005 - 04/2007
  • Performed end of life care and provided education to patients and families Completed documentation and reported to RN Case manager Educated family/caregivers on how to perform care and provide patient safety Provided therapeutic communication to patients, family, and facility staff Trained new employees, maintained medical supply inventory and purchasing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Statstaff/Fountain West - Certified Nursing Assistant
City, STATE, 05/1999 - 06/2002
  • Provide assistance with ADL's, transfers, ambulation, personal cares, vitals, charting, employee training Contracted to multiple hospital departments including Telemetry, Orthopedic, Mental Health, Medical/Surgical.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

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Resume Overview

School Attended
  • State Fair Community College
  • State Fair Community College
  • Eldon Career Center
  • Des Moines Area Community College
Job Titles Held:
  • Registered Nurse Case Manager, Hospice
  • Registered Nurse
  • Registered Nurse Case Manager, Hospice
  • Licensed Practical Nurse, Hospice & Home Health
  • Licensed Practical Nurse
  • Assistant Front of House Manager
  • Certified Nursing Assistant
  • Certified Nursing Assistant
Degrees
  • Certified Hospice and Palliative Care Nurse
  • Associate of Applied Science
  • Licensed Practical Nurse
  • CNA Certificate