registered nurse case manager resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Merchandising
  • Merchandising ability
  • Friendly and outgoing
  • Customer service focus
  • Highly motivated
  • Resourceful nature
  • Inventory control
  • Team leadership
  • Safety mindset
  • Problem solving strength
  • Cross-functional team management
  • Purchasing and planning
Education and Training
Trinity College of Nursing And Health Sciences Rock Island, IL Expected in 01/2010 Associate of Science : Nursing - GPA :
Avalon Health Care Group - Registered Nurse Case Manager
Tooele, UT, 02/2017 - Current
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Liaised between injured workers and hospital staff to organize treatment and after-care services.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Conducted weeky evaluations to address changes in patient needs, conditions and medications.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
  • Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, home infusion, and durable medical equipment (DME).
  • Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
  • Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Actively participated in family and patient planning processes.
  • Administered medications and treatment plans in accordance with physician orders.
State Of South Dakota - Registered Nurse
Arlington, TX, 02/2010 - 02/2017
  • Cared for more than 5 patients each shift while delegating assignments and supervising junior team members to handle needs of medical surgical-bed various units.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
  • Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
Plymouth Harbor On Sarasota Bay - Certified Nursing Assistant
Sarasota, FL, 02/2007 - 02/2010
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Used mobility devices and lift equipment to carefully and transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Pure Hockey - Retail Store Manager
Novi, MI, 02/1981 - 02/2007
  • Developed several internal candidates for general management promotion opportunities.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Promoted profitability of retail lumber yard and hardware business by tracking performance indicators and driving corrective action.
  • Built and maintained loyal, long-term customer relationships through effective account management and excellent and personal customer service.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Conducted monthly staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Lead team of 17 employees in all operations including sales, service, parts and delivery functions.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Established departmental performance goals, set timeline targets for sales team and trained new employees.
  • Reduced process lags by effectively managing up to 17 employees for productivity and efficiency improvement.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Promoted professional skill development in drafting services and sales clerk employees through effective training, management and motivation.
  • Met operational objectives by establishing qualified staff, promoting adherence to stated regulations and providing outstanding customer service.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Monitored inventory levels on daily basis and placed new orders for merchandise to keep supply well-stocked.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Nominated 6 times for "Daisy Award".
  • Mentor to nursing students and new nursing staff
  • Key employee in float pool (clinical resourse) staff
  • Physician Support - Consistently praised by physicians for efficient assistance in direct patient care, communication with physicians and patient handling.

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Resume Overview

School Attended

  • Trinity College of Nursing And Health Sciences

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse
  • Certified Nursing Assistant
  • Retail Store Manager


  • Associate of Science

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