LiveCareer-Resume

Registered Nurse Case Manager resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients/members and high-stress situations. Consistently developing strong relationships with patients/members and families through empathetic communication, respectful attitude and excellent customer service.

Skills
  • HIPAA Regulations
  • Protected Health Information
  • Electronic Health Record Applications
  • Task Prioritization
  • Creative Thinking
  • Accurate Documentation
  • Clear Patient Communication
  • Compassionate and Caring
Education
Rasmussen College Mankato, MN, Expected in 06/2018 Associate of Science : Nursing - GPA :
Certifications

BLS/CPR Certification

Work History
Kindred Healthcare - Registered Nurse Case Manager
Kansas City, MO, 02/2021 - Current
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Coordinated rehabilitative and preventive nursing processes and procedures.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken
  • Managed and streamlined caseload of 60-250 by efficiently prioritizing patients needs and stated deadlines.
  • Investigated and resolved member inquiries and complaints quickly.
  • Delivered exceptional customer service to every member by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic member relationships and earned reputation for exceeding service standard goals.
Virginia Mason - Registered Nurse, Medical-Surgical Unit/Intensive Care Registered Nurse
Issaquah, WA, 09/2019 - 02/2021
  • Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
  • Managed caseload of 2-6 patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
  • Used EHR to document patient plan of care by taking into account nursing interventions, diagnosis and expected patient outcomes.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Leveraged knowledge of medications, procedures, infection control and safety precaution to initiate appropriate intervention in crisis situations.
  • Educated family members and caregivers on patient care instructions.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Administered medications and treatments as prescribed by physicians.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Benedictine Living Community - Charge Registered Nurse
City, STATE, 06/2018 - 09/2018
  • Built rapport with patients and family members to deliver exceptional care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Performed patient assessments and adjusted care plans accordingly.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Supervised and managed daily scheduling, tasking and administration.
  • Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
  • Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Cared for patients' wounds and changed dressings.
  • Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
  • Managed various medications and treatments such as peritoneal dialysis, IV push, oral, subcutaneous, IV infusion and and intramuscular injections.
  • Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift.

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Resume Overview

School Attended

  • Rasmussen College

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse, Medical-Surgical Unit/Intensive Care Registered Nurse
  • Charge Registered Nurse

Degrees

  • Associate of Science

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