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registered nurse case manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Accomplished Registered Nurse Case Manager with 12+ years of experience and over 33 years experience in healthcare starting with my CNA liscence then my LPN and then RN. Having had the opportunity to do work in those areas and volunteer it made me respect and understand the importance of each role and made me a better nurse . Dedicated to quality care of diverse patients. Smoothly blend hands-on skills with advanced clinical background. Successful at working with all levels of healthcare providers, physicians and administrators to address patient needs.

Monitor and coordinate patient care to deliver optimal support for individual needs. Efficiently carry out assessments, document point of care details and collaborate between different parties to monitor and enhance support. Experienced in developing management and control strategies to easily identify and address deficiencies.

Hardworking RN accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring and problem-solving abilities. Well-versed in managing emergent cases with grace and efficiency.

Compassionate RN with expertise in wound care elderly and psychiatric patients. Proficient in providing patient care, physician support and case research. Demonstrating excellent communication skills regulations and JCAHO standards.

Skills
  • Medical assessment
  • Home infusion care
  • Drug calculations
  • Patient care planning
  • Wound Care
  • Lab draws
  • Psychiatry
Experience
Registered Nurse Case Manager, 06/2004 - Current
Broward Health Coral Springs, FL,
  • Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Conducted post-op reviews, tracked patients' vitals and monitored fluids to reach optimal care targets.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Delivered care to 8-12 patients per day, including coordinating and evaluating interdisciplinary care.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Trained, guided and mentored home healthcare providers to ensure all objectives were met.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
  • Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, home infusion, and durable medical equipment (DME).
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
  • Administered medications and treatment plans in accordance with physician orders.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Actively participated in family and patient planning processes.
Charge Nurse, 10/1995 - 02/2011
Arbor Village Nursing & Rehabilitation Sapulpa, OK,
  • Recorded patient reactions to drugs and initiated wound management protocols.
  • Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Assigned daily tasks to nurses based on experience and strengths.
  • Provided unit leadership to provide quality care to 10 to 16 patients per day in 50-bed unit.
  • Delivered quality patient care and ensured rooms were maintained and compliant with safety, health and organizational regulations.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals; communicate with patients and caregivers to drive patient advocacy objectives.
  • Actualized interventions and strategies to manage chest tubes, nasogastric tubes, G-tubes and biliary drains .
  • Performed patient evaluations and developed care plans in alignment with needs.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Advised, coached, and mentored experienced and student nurses, providing guidance and education on medical issues, crisis management and appropriate nursing interventions.
  • Coordinated and performed patient admissions, transfers, and discharges.
  • Performed IV infusions, intramuscular injections, peritoneal dialysis, IV pushes and oral subcutaneous.
  • Consistently monitored patient status and emergency cases to ensure active response.
  • Monitor and document patients' condition, medications administered and interventions applied.
  • Led patient care team and served as Nurse in Charge of health center.
  • Oversaw daily activities and continuous development of 3 nurses.
  • Actualized and adapted strategies and care plans to drive patient outcomes and achieve recovery goals.
  • Identified areas in need of clinical improvement and implemented process changes to accommodate.
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Oversaw medication administration to 16 patients daily, monitoring and documenting responses.
  • Built and maintained strong working relationships between nursing department and other discipline.
  • Facilitated HIPAA and JCAHO reviews through patient chart audits, inventory and supply management, medication inventory management, biohazard management, and maintaining patient medical record confidentiality compliance; ensured all patient care, unit operations, and nursing protocols were in place and adhered to.
  • Monitored patient status and treatment progress, reporting observations to physicians.
  • Delivered high level of care to every patient.
  • Facilitated patient admission, transfer, and discharge processes.
  • Delegated and prioritized tasks, streamlining all steps in rapid response situations.
  • Participated in performance evaluations for certified nursing assistants (CNAs).
  • Ensured complete and continuous patient care by documenting all health information into patients' medical records and sharing pertinent data with care providers.
  • Educated patients on wound and disease self-management techniques.
  • Educated patients on disease prevention and health maintenance.
  • Educated patients and caregivers on discharge instructions to maintain continuum of care.
  • Completed clinical tasks while adhering to defined policies and procedures.
  • Documented and evaluated effectiveness of care plans and interventions.
  • Oversaw unit processes, including patient admission and discharge.
  • Leveraged nursing processes to identify patient needs.
  • Audited patient charts in real-time, verifying accuracy and completion of information.
  • Performed wound care, including wound vacs and burn victims.
  • Created and implemented care plans after reviewing patients' imaging and test results, working closely with other members of interdisciplinary team.
  • Communicated with external departments to ensure critical patient admission into correct department.
  • Coordinated staff to meet patient care needs.
  • Presented information regarding diagnoses, conditions, illnesses, treatments and outcomes to patients and families in clear, easy-to-understand terminology.
  • Provided continuous assessment of patients in sub acute unit and long term care unit from admission to discharge.
  • Created patient care plans, monitored patients and participated in consults.
  • Collaborated with interdisciplinary healthcare team plan and implement effective treatment plans.
  • Supported physicians and consultants with tests and procedures.
Registered Nurse, 05/2005 - 05/2009
County Of El Paso Tx El Paso, TX,
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Educated patients and families on treatment strategies and at-home care.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Oversaw efficient nursing operations in 22-bed long-term care unit.
  • Delivered care to 22 patients per day, including coordinating and evaluating interdisciplinary care.
  • Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
  • Answered patient questions and provided take-home materials for further information.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
  • Coordinated care for up to 22 patients per shift in busy behaviors alzheimers setting and snf setting of 16 patients .
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Planned and spearheaded in-service educational programs focusing on fall safety, skin care and adherence to core measures.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Coordinated with clinical staff to keep patients updated and informed on care issues, including discharge delays, equipment inaccessibility and procedure postponements.
  • Met training objectives by instructing new and prospective nursing staff in clinical skills and organizational procedures.
  • Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Coordinated and managed care for patients undergoing myocardial infarction screening and anticoagulation therapies.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
  • Delivered high-quality and compassionate treatment to all patients.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Educated patient's, families, and staff on caring for colostomies and ostomoies, urostomies and foley tubes accurately to provide exceptional patient care. Helped clients and families understand and cope with the changes they have .
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
MDS Coordinator, 06/2008 - 01/2009
Amita Health Bay View, WI,
  • Verified quality of assessments in accurately reflecting physical, mental and psychosocial status of each resident.
  • Coordinated completion of resident assessments in accordance with current federal and state regulations.
  • Reviewed and validated care plan reports and monitored follow-up actions to identify systemic deficiencies.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education and Training
Associate of Science: Liscened Practical Nurse, Expected in 05/1997
-
TH Pickens - Aurora, CO
GPA:
Status -
Registered Nurse : Nursing , Expected in 05/2007
-
Excelsior College - Albany, NY
GPA:
Status -
Certified Nurse Assistant : Nursing, Expected in 05/1987
-
Valley View - Fort Morgan, CO
GPA:
Status -

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Resume Overview

School Attended

  • TH Pickens
  • Excelsior College
  • Valley View

Job Titles Held:

  • Registered Nurse Case Manager
  • Charge Nurse
  • Registered Nurse
  • MDS Coordinator

Degrees

  • Associate of Science
  • Registered Nurse
  • Certified Nurse Assistant

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