registered nurse case manager resume example

I was the Public Health Director of Grayson County Health Department. I was head of the department and answered to the Board of Health and to the judge executive, the chair.

• Analyzed revenue and program cost data to determine budget priorities. I developed department budgets and allocated funds to appropriate programs.
• Overall management of the local health department including hiring staff and everyday operations.
• Reviewed data and research to eradicate health hazards and communicable diseases follow up.
• Prepared, coordinated and distributed information about yearly schedule of activities and classes. I was CLC (Certified Lactation Consultant) certified and taught a free monthly breastfeeding class to new mothers.
• Maintained data, reporting and quality assurance standards throughout investigations.
• Maintained records of procedures, infections and outcomes.
• Developed, updated and implemented policies and procedures.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Protected confidentiality of all information related to patient care activities and operations.
• Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
• Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
• Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
• Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
• Provided counseling and support to clients with drug and alcohol abuse issues.

I worked as a staff nurse and charge nurse on nights.

• Administered medications and fluids and checked vital signs on critically ill newborns.
• Communicated with family members and loved ones to provide information about patient care, treatments and medical options.
• Followed all policies, procedures and hospital regulations for protocol compliance and patient safety.
• Provided high level of quality care for each and every patient in 10-bed neonatal ICU unit.
• Assessed, evaluated and cared for neonate and pediatric patients.
• Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
• Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care.
• Worked flexible hours; night, weekend, and holiday shifts.

I worked as a charge nurse on a busy medical-surgical unit. We had patients that ranged from post-op surgical, pediatrics, geriatrics and mental health patients.

• Monitored patient vital signs to perform thorough condition assessments.
• Provided health education to patients and families regarding discharge instructions and plans of care.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Implemented interventions, including medication and IV administration, catheter insertion and airway management.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
• Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Audited charts and reviewed clinical documents to verify accuracy.
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
• Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
• Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
• Aided in designing healthcare plans for pediatric patients based on individual medical needs and living situations.
• Assessed patients' physical and mental status by analyzing complaints and symptoms.
• Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
• Administered medications, including antidepressants, antipsychotics and mood stabilizers as directed by physicians and documented this information on patient charts