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registered nurse case manager resume example with 18 years of experience

JC
Jessica Claire
, San Francisco, CA (555) 432-1000, resumesample@example.com
Professional Summary

Committed to personal growth final for proficiency and quality improvements

Best practices in leadership roles

Skills

Fulfilled roles of a charge nurse, house supervisor, staff nurse of 92 bed unit ,Assess staffing requirements and four assignments and from that and plan of care for each patient and serve as a patient advocate. Coordinated and deliver care pediatric patients. Overseeing entry-level nurses and other healthcare members. Interactive with all levels of management personnel decisions and advertisements. Developed and implemented a new computer at charting system with in the rehab for Sellitti. Served as a preceptor for new graduate nurses and new team member. As MedSurg Nursing nursing educator provided and promoted evidence based practices . Endorsed nursing team to use research to augment their nursing skills, knowledge, and expertise. Initiate teaching and coaching abilities to ask staff members. Disemination pertinent information to staff members. EstablishEd quality improvement throughout the organization. Coordinate, established, and implemented In-services to promote evidence-based practices. Imprived strategies to advance performance growth to the nursing staff. Model of high standards of performance in all areas. Monitored for education and training opportunities to expand staffs knowledge. Did the lunch educational resources for staff to complete on a monthly basis for continuing education.

As a private duty and home health nurse provided private duty nursing to single clients on a day-to-day basis pending diagnosis and education based on their diagnosis. Had high profile case with flexible hours and traveling.

I am a nurse that is committed to personal growth clinic growth, clinical proficiency and quality improvement. Models high standards of performance best practice and demonstrate leadership roles. Ensuring the work place meet standard with in the organization policy and procedures. Demonstrates ability for developing new skills. Strong methodical skills and implementing suitable interventions. Contact ability to multitask and expedite a well-built organizational expertise. Reputation for going above and beyond, admirable verbal and written report with families patient and various healthcare professional. Improved strategies to retain high-performing team members. Motivate mentor and empower staff and a team structure workplace. Supervisors Nursing activities and utilizing patient satisfaction and needs

Work History
05/2011 to Current Registered Nurse Case Manager Yale-New Haven Health | Warwick, RI,
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes
  • Updated patient charts using [Software] with data such as medications to keep records current and support accurate treatments
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required
  • Followed all instructions for medication administration and treatment plans as prescribed by physicians
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns
  • Coordinated rehabilitative and preventive nursing processes and procedures
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
  • Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications
  • Directed appropriate preventive and rehabilitative nursing processes and protocols
  • Provided home healthcare providers with training, guidance, support and supervision to achieve objectives
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
  • Administered medications and treatments as prescribed by physicians
  • Responded promptly and professionally to patient questions and concerns
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes
  • Ensured that all patient clinical notes and updates were legible for primary physicians
  • Participated in on-call rotations to deliver after-hours care
  • Created patient assessments and plans for individual home care needs
  • Administered physical examinations and documented history of current and previous conditions, illnesses and injuries
  • Authored initial assessments of patients and family to develop plans for individual home care needs
  • Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
  • Prepared clinical notes and updates for review by primary physician
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status
03/2011 to Current Private Duty Nurse Addus Homecare Corporation | New Richmond, WI,
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
  • Assisted in development and implementation of service plans related to nursing and patient health care needs
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care
  • Interpreted patient needs, knowledge, growth and development to construct treatment plan
  • Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems
  • Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies
  • Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention
  • Supported personal care needs, including shopping for groceries, cleaning house and balancing accounts
  • Engaged and educated clients on appropriate behaviors and essential social interaction
  • Educated clients and families to support wellness activities, self-care techniques and prevention strategies
  • Maintained open availability to rotate through on-call schedule, including night and weekend visits
  • Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication
  • Scheduled appointments and transported patients to medical facilities using personal transportation
  • Educated patients and answered questions about health condition, prognosis and treatment
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
  • Observed and reported patient condition, progress and medication side effects to accurately document updates
  • Provided skilled, timely and level-headed emergency response to critically-ill patients
  • Provided direct patient care, stabilized patients and determined next course of action
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
  • Administered different therapies and medications in line with physician orders and treatment plan
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications
  • Educated family members and caregivers on patient care instructions
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
03/2008 to 03/2011 Nursing Educator Hospital Sisters Health System - Corporate | Chatham, IL,
  • Contributed educational and clinical expertise to help optimize training courses and boost student learning
  • Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits
  • Strived to continuously update course strategies and content based on current trends and technological advancements in healthcare
  • Developed team communications and information for evidence based practice to ensure staff isnmeeting evidence based practices within their engagement with residents on a day to day basis
  • Performed administrative duties, including updating policy and procedures to meet residents needs and regulations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Followed all policies, regulations, dress codes and schedules
  • Participated in meetings to discuss new interpreted opportunities to ensurenthe deliver and qual of residents need and expectation. intregrated positive culture and needs are meet for clients within the facility. p
  • Led the staff team in delivery of the highest level of care and the best quality, resulting in best practic technigues
  • Resolved problems, improved operations and provided exceptional client support
05/2003 to 05/2008 Registered Nurse Merakey | Rutledge, PA,
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
  • Oversaw and managed 50 To 100 clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism
  • Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients
  • Audited charts and reviewed clinical documents to verify accuracy
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care
  • Observed and reported patient condition, progress and medication side effects to accurately document updates
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies
  • Managed care for post-operative patients from initial recovery through discharge
  • Decreased and prevented lapses in licensure by closely tracking nursing qualifications and credentials and sending out reminders to nursing staff
  • Relieved external units such as outpatient IV therapy, pre- and post-operatives, PACU and recovery, dialysis, labor, delivery, recovery and postpartum with skilled nursing services
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
  • Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
  • Provided direct patient care, stabilized patients and determined next course of action
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns
  • Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for [Type] rehabilitation unit
  • Participated in policy committee, meeting to discuss policies, propose revisions and implement changes. Developed a new computerized charting system for the rehab facility. Served as a preceptor for new graduate students and new team member. Coordinated and delivered care to pediatric clients. Performed as a house supervisor with scheduling and organizing floor assignments
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
  • Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
  • Orchestrated quality-driven, cost-effective care for as many as [Number] patients each day in high-volume [Type] setting
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
  • Evaluated system data to calculate and update Medicare and Medicaid budgeting systems
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education
  • Promoted professional development opportunities to encourage nurses to pursue continuous training
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
Education
Expected in 04/2008 BSN | Bachelor of Nursing Indiana Wesleyan University , Louisville, KY GPA:
Expected in 12/2000 Associate Degree in Nursing | Nursing Jefferson Community and Technical College, Louisville, KY GPA:

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Resume Overview

School Attended

  • Indiana Wesleyan University
  • Jefferson Community and Technical College

Job Titles Held:

  • Registered Nurse Case Manager
  • Private Duty Nurse
  • Nursing Educator
  • Registered Nurse

Degrees

  • BSN
  • Associate Degree in Nursing

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