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Registered Nurse Case Manager Resume Example

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REGISTERED NURSE CASE MANAGER
Summary

Monitor and coordinate patient care to deliver optimal support for individual needs. Efficiently carry out assessments, document point of care details and collaborate between different parties to monitor and enhance support. Experienced in developing management and control strategies to easily identify and address deficiencies.

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Skills

Effective Coordination & Prioritization of Tasks

Patient & Family Education

Customer Service Background

Attention to Detail

Patient-Focused

Team Leadership

Critical Thinking

Motivation to learn

Low Absenteeism

Team Oriented

Experience
Yale-New Haven Health | Hartford , CTRegistered Nurse Case Manager09/2019 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Collaborated with others to discuss new [Type] opportunities.
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks, including [Task] and [Task].
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Learned [Task] and [Task] to support office needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Administered medications and treatment plans in accordance with physician orders.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Participated in on-call rotations, delivering daily continuous quality care to patients.
  • Conducted [Timeframe] evaluations to address changes in patient needs, conditions and medications.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations.
  • Actively participated in family and patient planning processes.
  • Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
  • Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
  • Coordinated home care, home infusion, and durable medical equipment, reducing patient wait time by [Number]%.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
Greystone Healthcare Management | Tampa , FLRegistered Nurse-Med/Surgical Nurse05/2017 - Current
  • Attended to patients with surgical drains, nasogastric tubes, ileostomies, colostomy bags, peg tubes and tracheostomy tubes.
  • Analyzed patient chart data and identification to verify accurate information.
  • Informed patients, family members and caregivers of physician instructions for post-operative at-home care.
  • Recorded patient outcomes, new post-operative prescriptions and other information in patient charts.
  • Communicated with patients and recorded vitals after surgical procedures to evaluate current health status.
  • Assessed patients on admission to evaluate and continually monitor.
  • Monitored unexpected patient events, interactions or outcomes and recorded incident report in certain situations.
  • Supported successful administration of care plans by communicating with cross-functional teams.
  • Reported issues or unusual occurrences to charge personnel to act as patient advocate.
  • Accessed patient medical history, current medications and pre-procedure instructions to confirm adherence and respond to questions.
  • Responded to emergency situations such as [Type] by [Action].
Clayton State College | City , STATEAdmissions Coordinator08/2010 - 08/2012
  • Boosted registrations [Number]% by improving promotional, outreach and parent engagement strategies.
  • Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
  • Improved individual departments by working closely with [Job title]s to reorganize class loads, improve resource utilization and modernize equipment.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated in development of [Type] procedures.
  • Collaborated with others to discuss new [Type] opportunities.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Handled all delegated tasks, including [Task] and [Task].
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
North Georgia Technical College | City, StateAssociate of Science in Nursing05/2017
Clayton State University | CityBusiness And Psychology
Certifications
  • Red Cross First Aid/CPR
  • Advanced Care Life Support (ACLS)
  • Healthcare Science Assistant
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Formatting
  • Strong summary

Resume Overview

School Attended

  • North Georgia Technical College
  • Clayton State University

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse-Med/Surgical Nurse
  • Admissions Coordinator

Degrees

  • Associate of Science in Nursing
    Business And Psychology

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