Registered Nurse Case Manager resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Accomplished, compassionate, hardworking, well-versed and efficient Registered Nurse Case Manager with 10+ years of experience dedicated to quality care of diverse patients. Smoothly blend hands-on skills with advanced clinical background. Successful at working with all levels of healthcare providers, physicians and administrators to address patient needs. Passionate about delivering quality care and facilitating efficient healthcare coordination. Successful at providing fast and accurate assessments and working calmly under pressure. Collaborate well with doctors to maintain top-notch healthcare practices.

  • Drug calculations
  • Patient care planning
  • Home infusion care
  • Medical assessment
  • Emotional awareness
  • Patient advising
  • Patient monitoring
  • Medical screening
  • Monitoring vital signs
  • Triaging patient concerns
  • Updating computer records
  • Patient relations
  • Public speaking
  • Family and patient support
  • Colostomy care familiarity
  • Staff Development and Precepting
  • Broad medical terminology knowledge
  • Culturally sensitive
  • BAC screen/drug screen collection ability
  • Direct and Indirect Patient Care
  • Catheters
  • Vascular care understanding
  • Nursing Plan Development
  • Removing stitches and staples
  • Compassionate STD care and counselor
  • Maintaining feeding pumps
  • Managing personal care
  • Seizure management
  • Tracheostomy care
  • Infectious disease control
  • Palliative and Pain Management
  • Patient discharging
  • Geriatric treatment knowledge
  • Diabetes management
  • Follow-up calls
  • Setting appointments
  • Body mechanics knowledge
  • Talented in minor surgery assistance
  • Mobility assistance
  • Nursing staff leadership
  • Immunization skills
  • Triaging
  • Documenting vitals
  • Culturally-sensitive care
  • Licensed Florida driver
Education and Training
Pensacola State College Pensacola, FL, Expected in Associate of Science : Registered Nursing - GPA :
Amita Health - Registered Nurse Case Manager
Kalamazoo, MI, 11/2010 - Current
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
  • Participated in on-call rotations, delivering daily continuous quality care to patients.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Trained, guided and mentored home healthcare providers to ensure all objectives were met.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, home infusion and durable medical equipment (DME).
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations.
  • Administered medications and treatment plans in accordance with physician orders.
  • Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
Lhc Group - Registered Nurse Clinical Manager
Sarasota, FL, 01/2009 - 09/2010
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Conducted clinical interviews and assisted with hiring decisions for staff of 50+.
  • Improved client engagement with care planning and exceptional customer service.
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Facilitated orientation, competencies and skills validation processes for Registered Nurses, LPN's and Medical Assistants.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Supervised administrative staff of more than 50 staff members consisting of RN's, LPN's and Medical Assistants, delivering consistent coaching and mentoring to improve job efficiency.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Educated pharmacy assistants on medication assistance, ordering and insurance issues.
  • Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
  • Communicated with patients with compassion while keeping medical information private.
  • Reviewed and assessed staff processes, reducing hazards posed for patients and staff while promoting regulatory compliance.
  • Participated in multiple daily meetings with department heads to discuss census information, admissions and discharges for residents.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Recruited and hired intelligent clinical to bolster skills set of already talented team.
Sacred Heart Hospital - Oncology Staff Registered Nurse
City, STATE, 12/1998 - 01/2009
  • Expertly explained diagnoses to patients and discussed next steps for treatment and care in easy-to-understand terminology.
  • Provided patients with information on range of subjects, not limited to side effects from chemotherapy and benefits of proper nutrition during treatment.
  • Promoted kind, compassionate environment, utilizing active listening and effective communication skills for cancer patients receiving treatment.
  • Wrote detailed notes regarding patient discussions, including information in patient charts.
  • Administered chemotherapy to patients as indicated by chart instructions given by each physician.
  • Emotionally supported patients receiving treatment by carefully listening and offering comfort.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Answered patient questions and provided take-home materials for further information.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Treated patients by administering various types of medications and therapies.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Managed and provided leadership to help staff with direct and indirect patient care.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Reached out to patients to convey lab results and provide care instructions.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.

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Resume Overview

School Attended

  • Pensacola State College

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse Clinical Manager
  • Oncology Staff Registered Nurse


  • Associate of Science

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