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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated and compassionate Registered Nurse (RN) with over 25 years of progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Accomplishments
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Skills
  • Preventative health
  • Patient and family advocacy
  • Indirect Patient Care
  • Strong clinical judgment
  • High level of autonomy
  • Emotional intelligence
  • Managing deadlines
  • Chronic disease management
  • EMR / EHR-Currently proficient In Guiding Care System
  • Relationship /team building
Work History
Registered Nurse Care Coordinator, 05/2014 - Current
Beaumont Hospitals Macomb, MI,
  • Medicaid Managed Long Term Care Program.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Supervised by Team Manager on multidisciplinary team.
  • Managed quality care for assigned caseload of over 200 patients per month with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Experienced in electronic medical record system. Currently using Guiding Care System with data such as medications, diagnosis and transition of care notifications, to keep records current and support accurate treatments.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
Registered Nurse Consultant/Care Manager, 11/2004 - 04/2014
Visiting Nurse Service Of NY Choice City, STATE,
  • Medicaid Managed Long Term Care Program
  • Care management model of care. Provided in-person care visits to clients at home. Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Based on Physician's orders, Developed and Implemented care plans /treatments for clients from 18 years old.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Educated family members and caregivers on patient care instructions.
  • Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information
Travel Registered Nurse, Medical-Surgical Unit, 07/2004 - 10/2004
North Shore University Hospital City, STATE,
  • 29 bed Adult Medical/Surgical unit.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Monitored patient vital signs to perform thorough condition assessments.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Education
Bachelor of Science: Nursing, Expected in 01/2018
-
University of Phoenix - Tempe, AZ
GPA:
  • Graduated with 3.86 GPA
  • Online RN-BSN Program.
Diploma: Registered General Nurse, Expected in 05/1993
-
Thames Valley University School of Health Sciences - London,England,
GPA:
Certifications
  • Certified Case Manager
  • Population Care Coordinator
  • H/C PRI Screen Certified (NY)
  • Uniform Assessment System (UAS) (NY)

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Resume Overview

School Attended

  • University of Phoenix
  • Thames Valley University School of Health Sciences

Job Titles Held:

  • Registered Nurse Care Coordinator
  • Registered Nurse Consultant/Care Manager
  • Travel Registered Nurse, Medical-Surgical Unit

Degrees

  • Bachelor of Science
  • Diploma

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