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registered nurse care coordinator resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Accomplishments
Skills
  • Patient Care Assessment
  • Determine Medical Necessity
  • Developing Referrals
  • Accurate Documentation
  • Specialized Healthcare Referrals
  • Blood Draw and Sample Collection
  • EMR Systems
  • Unit Oversight
Work History
11/2017 to Current Registered Nurse Care Coordinator Chapters Health System | Brooksville, FL,
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Worked with patients to schedule tests and procedures.
  • Educated patients by explaining preparation instructions for upcoming procedures and tests.
  • Reviewed medical charts and served as liaison between patient, doctor and hospital.
  • Encouraged patients to schedule recommended tests and procedures.
  • Developed strategic relationships with general practitioners and coworkers to build strong network.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
08/2016 to 11/2017 Urgent Care Registered Nurse Allina Health Systems | River Falls, WI,
  • Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.
  • Implemented care plan, coordinated delivery and employed strategies to promote health and safe environment.
  • Liaised with physicians on discharge plans and created outpatient instructions for patients not admitted to hospital.
  • Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints and current symptoms.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
01/2008 to 08/2016 Postpartum Registered Nurse Fairview Health Services | Rogers, MN,
  • Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
  • Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
  • Assisted mothers in establishing breastfeeding relationships with infants through [Action].
  • Coordinated and consulted with [Number]-member health care team to plan, implement and assess both mother and infant care plans.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Education
Expected in 06/2017 to to Bachelor of Science | Nursing Chamberlain University, Downers Grove, IL GPA:
Expected in 12/2005 to to Associate of Science | Nursing Cardinal Stritch University, Milwaukee, WI GPA:

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Resume Overview

School Attended

  • Chamberlain University
  • Cardinal Stritch University

Job Titles Held:

  • Registered Nurse Care Coordinator
  • Urgent Care Registered Nurse
  • Postpartum Registered Nurse

Degrees

  • Bachelor of Science
  • Associate of Science

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