Registered Nurse Associate II Resume Example Health Care Service Corporation

REGISTERED NURSE ASSOCIATE II

Professional Summary

Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Skills

Charting and clinical documentation
Direct patient care
Strong clinical judgement
Preventative health
Patient and family advocacy
Chronic disease management
Case management

Adaptability
Collaboration
Time Management
Treatment planning
Organization and prioritization
Epic, Outlook, Kronos, PowerChart, Microsoft Word

Work History

Registered Nurse, Holistic Health Specialist, 03/2020 to Current
Health Care Service Corporation – Chicago, IL

Perform a variety of functions and is a single source of contact for members, health care personnel and all other entities involved in managing care.
Identifies alternate treatment programs; consults with physicians, providers, members, and other resources to evaluate options and services required to meet an individual's health needs; promotes quality and cost effective outcomes; and serves as liaison to physicians and members.
Determine member assignment of treatment, and pre-admission/post-discharge counseling for an acute condition.
Handle immediate post discharge follow-up or until all short term care needs are met.
Provide education/local resource information and encourage member (self) education.
Function in a clinical care advisory role, assesses members for wellness education and disease management, introduces members to our website tools, educates members regarding wellness and specific conditions, and facilitates the coordination of care for identified members.

Registered Nurse Associate II, 08/2015 to 12/2019
Heart And Vascular, University Of Chicago Medicine – Chicago, IL

Expedite care between multidisciplinary teams within UCM and externally to reduce hospital admission and provide seamless patient care.
Educate patients regarding their disease, testing outcomes, medications and diet.
Reached out to patients to convey test results and provide care instructions.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Providing cost-effective care by performing prior authorizations, tier exceptions and predeterminations with insurance companies.
Refer and encourage patients to participate in rehabilitation programs.
Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Provide pre-admission and post-discharge instructions and counseling.
Achieved Level II for the Nursing Professional Practice Advancement Program.
Worked with management to develop strategies to improve patient quality of care and satisfaction as well as employee satisfaction.
Spearheaded the Nurse-led Hypertension Clinic by collaborating with management, physicians, nurse educators and the Health Literacy department to develop a standard workflow, hypertension toolkit, nurse visit flyer, etc.
As a Member of the Hypertension Workgroup, work with a multidisciplinary team to implement the Hypertension Control ACO Quality Measure, create patient educational materials to be distributed in clinics, and build a MyChart flowsheet for patients to submit their blood pressure measurements online.
As the Hypertension Champion, promote the Hypertension Workgroup initiative by providing progress updates to department staff and encouraging their engagement.
Presented poster at the Quality & Safety Symposium Poster Session: "Nurse-led Interventions to Improve High Blood Pressure among Cardiology Clinic Patients".
Presented PowerPoint on Performing 12-Lead EKG UCMC Cardiology Clinic to Ambulatory LPC committee and trained new staff on proper EKG technique.
Function as Managing for Daily Improvement (MDI), Provide lead nurse coverage and cross coverage for fellow nurses.
Immunized patients against diseases such as influenza to protect vulnerable populations from serious illnesses.
Collaborate with pharmaceutical and device representatives to better understand their products in order to educate patients.
Volunteer with the American Heart Association.

Registered Nurse Clinician, 01/2009 to 08/2015
Bluhm Cardiovascular Inst., Northwestern Medicine – Chicago, IL

Partnered with physicians, social workers, therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Assisted physicians in clinic by relaying the plan of care to patients, re-evaluate vital signs, update medication lists, and schedule further testing.
Conducted nurse visits and collaborated with the physician to decide next steps for the plan of care.
Developed clinical checklists and procedures for nursing staff regarding cardiac stress testing, cardiac catheterizations, and ABI monitoring.
Trained new nurses on clinical workflows, Dobutamine stress test, Epic, IVs, and nurse visits.
Placed IVs and performed bubble studies and Definity/Optison for echocardiogram tests.
Maintained flexibility to provide lead nurse coverage and cross coverage for cardiac nurses.
Developed and provided in-services related to flu vaccine, cardiac procedures, and Epic optimization for physicians and nurses.
Acted as 2014 flu captain after successful completion of administrative training.
Developed strategies to recruit walkers and raise money as a Company Leader with the American Heart Association Heart Walk committee.
Presented PowerPoint to physicians and nurses the advantages of using MyChart, Epic's patient portal application.
Attended grand rounds and cardiac conferences to maintain knowledge on most up to date procedures and evidence-based research.
Utilize Epic for phone triage, including prioritizing patient messages, answering nurse emergency line, refilling medications, and answering MyChart messages.
Answer calls within 24 hours per protocol. Accurately and efficiently document on average 600 calls and MyChart messages per month.

Registered Nurse, 06/2006 to 08/2008
Naples Community Hospital – Naples, FL

Provide care for pre and post-operative Cardiac Catheterization, Pacemaker, and Vascular patients on an 8 bed unit.
Collaborated with nurses, medical assistants, physicians, and non-clinical staff on all aspects of care.
Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
Performed physical examinations on patients admitted from the Emergency Department and charted findings within Cerner's PowerChart electronic medical record application.
Administered medications, tracked dosages and documented patient conditions.
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Participated in codes within nursing guidelines including calling codes and daily crash cart checks.
Developed and adapted individualized treatment plans according to patient recovery goals.
Educated patients and families on treatment strategies and at-home care.
Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.

Education

Bachelor of Science: Nursing (BSN), 2006
Florida State University - Tallahassee, FL

Certifications, Awards and Memberships

Level II for the Nursing Professional Practice Advancement Program, November 2018
Nominated for Nurse of the Year, May 2018
American Nurse Association, August 2018 - present
Basic Life Support (BLS), American Heart Association, 2008 - present

Resume Overview

Companies Worked For:

Health Care Service Corporation
Heart And Vascular, University Of Chicago Medicine
Bluhm Cardiovascular Inst., Northwestern Medicine
Naples Community Hospital

School Attended

Florida State University

Job Titles Held:

Registered Nurse, Holistic Health Specialist
Registered Nurse Associate II
Registered Nurse Clinician
Registered Nurse

Degrees

Bachelor of Science : Nursing (BSN) , 2006

Registered Nurse Associate II Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes