registered nurse assistant manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 30+-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction.

  • Staff leadership
  • Discharge Planning
  • Staff assignments
  • Quality assurance
  • Electronic charting expertise
  • Patient education and advocacy
  • Utilization review
  • Immunizations
  • Relationship building and retention
  • Team Building
  • Multidisciplinary team collaboration
  • Accreditation coordination
  • Staff Management
  • Hiring and recruitment
  • Training and mentoring
Work History
Registered Nurse Assistant Manager, 08/2009 to 08/2017
StcharlesGreat Falls, MT,
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Contributed substantially to successful department JCAHO and CARF accreditation by consistently operating to highest standards of care.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Advocated for patients by communicating care preferences and discharge plans to their care team.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle option.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Managed 35 nurses and nursing activities in 50 bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.35
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Established and continuously optimized unit schedules and individual work assignments.
Registered Nurse ,Physical Rehabilitation Hospital, 09/2004 to 08/2009
Life Care Centers Of AmericaReno, NV,
  • Managed care from admission to discharge.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Oversaw delivery of care for patients on physical rehabilitation unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Achieved 65% nursing specialty certification in Rehabilitation Nursing for unit’s RNs.
Registered Nurse- Physical Rehabilitation Hospital, 08/1992 to 09/2004
Greenville Memorial HospitalCity, STATE,
  • Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for rehabilitation unit.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Cared for patients in 18-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
Licensed Practical Nurse, 09/1986 to 08/1994
Greenville Memorial HospitalCity, STATE,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Provided patient care to up to 6 patients on 21 bed long term care unit.
Bachelor of Science: Nursing, Expected in 05/2009 to The Ohio State University - Columbus, OH,
Associate of Science: Nursing, Expected in 05/1990 to Greenville Technical College - Greenville, SC
Licensed Practical Nurse : Nursing, Expected in 06/1973 to Belmont College - Saint Clairsville, OH

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Resume Overview

School Attended

  • The Ohio State University
  • Greenville Technical College
  • Belmont College

Job Titles Held:

  • Registered Nurse Assistant Manager
  • Registered Nurse ,Physical Rehabilitation Hospital
  • Registered Nurse- Physical Rehabilitation Hospital
  • Licensed Practical Nurse


  • Bachelor of Science
  • Associate of Science
  • Licensed Practical Nurse

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