Motivated Registered Nurse familiar with acute care, complex health care management, advanced illness management, and supervisory skills. Possess excellent customer service skills and interpersonal abilities. Desire to leverage industry experience, enthusiasm and healthcare knowledge to take on new challenge in growing operation. Customer service Flexible schedule capability Passion for customer satisfaction Committed team player Service-oriented Documentation skills Results-oriented Project planning Critical thinking Conflict resolution techniques Quick problem solver Strong work ethic Thrives in fast-paced environment Outgoing and energetic Courteous, professional demeanor Problem-solving Friendly demeanor W H 2003 operating standards to ensure multi-restaurant success and an exceptional customer dining experience. I recruited, interviewed, hired, and disciplined General Managers while building a strong team. The position demanded solid communications, diplomacy and conflict management skills. I became proficient in negotiation and conflict resolution. I ensured compliance with all federal, state and local laws for food safety standards and facility cleanliness while maintaining all brand specific standards. I communicated, enforced and executed all marketing plans, promotions and policies and procedures while acting with integrity at all times. My position required a high level of motivation and demanded a self-directed and results-oriented outlook. I had to solve complex problems and develop outstanding skills in leadership, interpersonal communication, and staff development. I had to identify opportunity areas and create plans of action. I had to manage a budget and cost controls to optimize profits and ensure success.
administrative, agency, caregiver, financial, food safety, forms, drawing, home care, PHP, works, nursing, palliative care, Prepare patients, program development, progress, staff management, surgery, Trauma, plan of care, Triage patients
10/2017 to 01/2018
Registered NursePremier/Fidelity Health Care － Dayton, OH
I worked as an Advanced Illness Management (AIM) RN Hospital Liaison.
This position required interaction with administrative staff, hospital staff, and medical staff and consumers of the AIM program.
Time and skills required to achieve objectives were as follows: Referral Processing and Care Coordination Conduct daily rounds and review assigned patient records.
Complete clinical patient assessment and determine potential service needs in the home environment, including enrollment into the AIM program.
Communicate plan of care established by physician to appropriate hospital and agency staff.
Provide education to patient and/or caregiver regarding the AIM program and home care services and expectations.
Coordinate care with the AIM team and other engaged agencies.
Identify precipitating factors to current hospital encounter and works to facilitate smooth transition of patients into the home care environment.
Demonstrate ability to promote Fidelity Health Care programs and services confidently and with accuracy.
Identify new home care opportunities to meet needs of patients.
Assist in education of physicians, hospital staff, and managed care partners about services provided by Fidelity and other PHP outpatient services and facilities.
Coordinate care for AIM patients across the continuum from the acute setting to the community.
Implement palliative care interventions.
Assess patients for enrollment into the Advanced Illness Management program.
Provide appropriate feedback to physician, hospital staff, AIM clinicians and other engaged agencies regarding patient progress and address concerns communicated.
Actively educate regarding clinical programs by initiating contact with physicians and staff.
Identify program development opportunities, through work with the manager and specified hospital clinical program work groups.
As a travel nurse I was hired to work in a specific location for a limited amount of time.
I typically started with a 13 week contract with the option to extend up to 12 months depending on the facility's opportunity.
I typically contracted for Surgical/Trauma ICU RN opportunities and filled-in in departments that I had a proficiency such as Cardiac ICU, Medical ICU, Neuro ICU, and stepdown units.
I also contracted for 9 months twice in a 3 year period with Cincinnati Children's Hospital in the bone marrow transplant unit.
01/2004 to 07/2007
Surgical/Trauma ICU Staff NurseParkview Hospital Randallia － Fort Wayne, IN
Cross trained and proficient in a busy Trauma Level II certified facility that had 30 Surgical/Trauma ICU beds that included 4 beds for post-op coronary bypass patients and 10 beds for neuro ICU patients.
As a trauma nurse I wore many different hats, typically dealing with emergency situations and trained to deal with a variety of different accidents and provide many different forms of healthcare.
I frequently dealt with patients suffering from extreme or life-threatening injuries.
Many of the duties I typically performed included the following: Provide careful nursing interventions in emergency situations.
Triage patients and evaluate the severity of the patient's injuries.
Aide patients with serious injuries such as heart attacks, stroke, suicide attempts, car accidents, and other injuries related to work.
Work carefully to stabilize a trauma victim and prevent secondary complications, such as respiratory distress, shock, or even death.
Provide IV insertion, intubation, medicine administration, blood drawing, and many other medical procedures.
Prepare patients for surgery or diagnostic testing.
Assist MD with bedside surgeries such as tracheotomy, peg tube insertion, chest tube insertion, EVD/ICP insertion etc.
01/1978 to 04/2000
Area SupervisorWendy's of Fort Wayne － Fort Wayne, Indiana
I was responsible for total operations of 6 to 8 restaurants including all aspects of.
financial performance, staff management, food safety, and successful execution of.
Education and Training
Bachelor of Science: NursingIndiana University-Purdue University － Fort Wayne, INNursing
Associate of Science: NursingIndiana University-Purdue University － Fort Wayne, INNursing