Registered Nurse Resume Example

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Screened telephone calls and inquiries and directed them as appropriate.Conducted extensive online and phone research.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

• Nanny for multiple families in Scottsdale and Tempe, AZ.
• Duties include care of infant to 8year old children in a home environment; cooking, cleaning, medicating, entertaining and educating.
• Communication skills and problem solving skills were utilized.
• 2010-Feburary (during Open Golf tournament) Michael's catering Banquet staff for Waste Management Tent,.
• Duties included providing cocktails and entertainment to high profile clients as well as running food and assisting with random activities as directed by Waste Management tent owner.

• Duties included Patient care, crisis management, documentation, problem solving, medication calculation/ administration, good judgment, dependability, increased responsibilities in a high paced environment.

Acted as patient advocate and implemented total patient care as part of a nursing team covering 8-10 high acuity patients per shift.Monitored patient reactions to drugs and carefully documented progress of individuals.Recorded patients' medical history, vital statistics and test resultsin medical records.Cleaned and sterilized instruments and disposed of contaminated supplies.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Coordinated with doctors and registered nurses to develop care plans for patients.Frequently commended for maintaining the safety, respect and dignity of residents.Provided treatment within scope of practice as defined by state law.Ensured efficacy of treatments through monitoring of treatment regimens.Participated in unit based Quality Assurance Program.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.Developed patient care plans, including assessments, evaluations, and nursing diagnoses.

• Duties included care of abused and neglected children in a home environment; cooking, cleaning, medicating, documenting, entertaining, educating.
• Crisis management and communication skills were utilized and trained.

• Greeted and assisted customers with purchases, returns and exchanges.
• Maintained and cleaned merchandise/sales floor.
• Used and maintained cash register.

Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept current on market and product trends to effectively answer customer questions.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

• Greeted customers, communication, money management, phone etiquette, etc.
• Appropriately suggested additional items to customers to increase restaurant sales.Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Skillfully anticipated and addressed guests' service needs.Consistently adhered to quality expectations and standards.Delivered exceptional, friendly and fast service.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Correctly calculated charges, issued bills and collected payments.Maintained a professional tone of voice and words at all times, including during peak rush hours.Facilitated prompt and accurate seating and service of all guests.Politely answered phones promptly and recorded and confirmed reservations.

• Duties included serving tables, greeting customers, cashiering, cleaning, organizing and preparing for next shift.
• Stocked and maintained silverware, linen and condiments.Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.Transported all dirty tableware from dining room to dishwashing area for proper cleaning.Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food coursesRegularly checked on guests to ensure satisfaction with each food course and beverages.Skillfully anticipated and addressed guests' service needs.Consistently adhered to quality expectations and standards.Delivered exceptional, friendly and fast service. to guests.

• Skillfully anticipated and addressed guests' service needs.Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Skillfully anticipated and addressed guests' service needs.Consistently adhered to quality expectations and standards.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.Correctly calculated charges, issued bills and collected payments.Continually kept carpets and floor clear of debris.Maintained a professional tone of voice and words at all times, including during peak rush hours.Facilitated prompt and accurate seating and service of all guests.Politely answered phones promptly and recorded and confirmed reservations.Greeted guests and communicated about wait time.Guided guests through the dining rooms and provided needed assistance.Routinely checked menus to verify they were current, clean and wrinkle-free.Welcomed and acknowledge all guests in a friendly, service-oriented manner.Maximized table turns and rotated seating for maximum guest satisfaction.Regularly cleaned host stand and buffet area.Provided high quality service.