Customer service Representative or hostess who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Received many praises and cards from staff and customers for excellent customer service
Acted as patient advocate and implemented total patient care as part of a nursing team covering 8-10 high acuity patients per shift.Monitored patient reactions to drugs and carefully documented progress of individuals.Recorded patients' medical history, vital statistics and test results in medical records.Cleaned and sterilized instruments and disposed of contaminated supplies.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Coordinated with doctors and registered nurses to develop care plans for patients.Frequently commended for maintaining the safety, respect and dignity of residents.Provided treatment within scope of practice as defined by state law.Ensured efficacy of treatments through monitoring of treatment regimens.Participated in unit based Quality Assurance Program.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept current on market and product trends to effectively answer customer questions.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills, reliable, responsible,
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