Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Distinguished understanding of Yale New Haven Hospital procedures and policies and provides best-in-class family and patient education.

Detail-Oriented with an extensive understanding of Adult Medicine and an expert in Autoimmune Diseases

I deliver exceptional care to all patients. Take pride in my skills and abilities in maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs. Work well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

  • Chronic Disease Management
  • Acute Care Expertise
  • Staff Supervision
  • Precepting
  • Infection Control and Aseptic Procedures
  • Infection Control Measures
  • Indirect Patient Care
  • Triaging
  • Intravenous Therapy
Work History
Registered Nurse, 05/2016 to Current
Kindred HealthcareGreen Cove Springs, FL,
  • Rheumatology Triage Nurse
  • Collaborate with Attendings and Fellows daily
  • Obtain Prior Authorizations for patient's medications and imaging studies
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Oversee and manage clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Call patients to share lab results and discuss physician orders.
  • Established and maintained effective communication with physicians and patients
Registered Nurse, 11/2015 to 05/2016
Kindred HealthcareHollywood, FL,
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Supervised functions for 29-bed Medicine Infectious Disease unit, including daily scheduling and tasking
Case Manager, 05/2014 to 11/2015
Main Line Health, Inc.Lafayettehill, PA,
  • Took an active role in the patient and family planning process, detailing instructions and responding appropriately and effectively to question and concerns.
  • Managed support services and fostered communication among social workers, Physical therapists, hospital staff and patients.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Collaborated across disciplines to give every patient optimal care and support.
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Worked with different disciplines to provide cohesive care to patients.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Registered Adult Medicine Nurse, 2003 to 05/2014
Yale New Haven HospitalCity, STATE,
  • Established and maintained effective communication with physicians, patients, family members, hospital staff, administration, and management.
  • Utilized behavioral strategies such as contracts with patients to promote adherence to their care plan, adopt healthy behaviors and engage in self-care.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Effectively managed clinical oversight for 29-bed unit.
  • Strong leader for nursing personnel assigned to the unit/shift.
  • Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Piaget's disease.
  • Delegated staff nurse duties.
Master of Science: Organizational Administration, Expected in 01/2023
Chamberlain University - Florida,
Bachelor of Science: Nursing , Expected in 04/2021
Chamberlain School of Nursing - Florida,
  • Graduated with 3.5 GPA
Associate of Arts: Nursing , Expected in 2003
Rockland Community College - Suffern, NY
  • American Nurses Association (ANA) Member
  • Chair Elect for Nursing Professional Governance 2020
  • Chair for Nursing Professional Governance 2021

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School Attended

  • Chamberlain University
  • Chamberlain School of Nursing
  • Rockland Community College

Job Titles Held:

  • Registered Nurse
  • Registered Nurse
  • Case Manager
  • Registered Adult Medicine Nurse


  • Master of Science
  • Bachelor of Science
  • Associate of Arts

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