Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.


Employee of the month for September 2017

Employee of Quarter 3 2017

Starfish monthly winner March 2020

  • Preventative Health
  • Oasis Documentation
  • Intravenous Therapy
  • Chronic Disease Management
  • Staff Supervision
  • Precepting
  • Infection Control and Aseptic Procedures
  • Infection Control Measures
  • Personal Care Needs
  • Home care
  • Privacy and confidentiality
  • Strong clinical judgment
  • Insulin medication assistance
  • Medication Administration
  • Oxygen saturation standards
Work History
Registered Nurse, 05/2020 to Current
Humana Inc.Phoenix, AZ,
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Specialized Oasis training and implementing
  • Participated in on-call rotations to deliver after-hours care.
  • Used HCHB to maintain database of relevant information for practitioners to access and coordinate patient care.
  • Updated patient charts using HCHB with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Coordinated rehabilitative and preventive nursing processes and procedures.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Created patient assessments and plans for individual home care needs.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
RN Staff Nurse, 01/2020 to 04/2020
TouroNew Orleans, LA,
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Quality Improvement Coordinator, 04/2018 to 03/2019
Aids Healthcare FoundationBrooklyn, NY,
  • Developed quality improvement plans, policies and operational guidelines.
  • Documented and reported issues with compliance, standards of care and quality assurance requirements.
  • Assessed ongoing operations against standards.
  • Recorded, analyzed and distributed statistical information.
  • Coordinated statistical data analysis, design, and information flow.
  • Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
  • Established and tracked quality department goals and objectives.
  • Brought "Get with the Guidelines" from Bronze to Gold with Heart Failure
  • Kept records of quality reports and statistical reviews
Quality Performance Nurse, 12/2013 to 03/2018
Heart Of Florida Regional HospitalCity, STATE,
  • Created and optimized records management strategies to coordinate and protect information.
  • Evaluated current processes to develop improvement plans.
  • Collected, organized and modeled data using Truven and Premier
  • Gathered, documented and modeled data to assess business trends.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Developed hospital derived from raw company data to track improvements in organizational efficiency.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Improved Sepsis data from 18% to 94%, Exceeding Benchmarks of 65%
  • Quality Measures Outcomes improved from 60% to over 95%
Associate of Science: Nursing, Expected in 05/2017
Polk State College - Winter Haven, FL
LPN Dipolma: Nursing, Expected in 06/1985
Delaware Technical And Community College - Newark, DE

American Heart CPR good until Jan 2022

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School Attended

  • Polk State College
  • Delaware Technical And Community College

Job Titles Held:

  • Registered Nurse
  • RN Staff Nurse
  • Quality Improvement Coordinator
  • Quality Performance Nurse


  • Associate of Science
  • LPN Dipolma

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