LiveCareer-Resume

registered nurse resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

A registered nurse with compassion and understanding of patient needs. Dedicated to enhancing quality of care, safety and efficiency, to provide the highest level of patient care.

Skills

Bilingual (fluent in English and Spanish)

Microsoft Word 2007, Excel, PowerPoint, and Microsoft Office Outlook

Ability to handle stressful situations

Effective communicator

Leadership

Collaboration

Time management

Clinical skills

  • Direct patient care
  • Medication administration
  • Wound cleaning/care
  • Care planning
  • Collecting specimens
  • Catheter change and preparation
  • Grooming and bathing assistance
  • Helping with medication
  • Performing patient intakes
  • Collecting vital signs
Experience
Registered Nurse, 04/2020 to Current
Covenant CareCapitola, CA,
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Answered patient questions and provided take-home materials for further information.
  • Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
Customer Service Representative, 07/2012 to Current
Ryder SystemBloomington, CA,
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Reviewed account and service histories to identify trends and issues.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Supported end-users by responding quickly to phone messages and following up on complaints
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Addressed customer service inquiries quickly and accurately.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
Customer Service Representative, 07/2012 to 07/2012
Ryder SystemBloomington, IL,
  • Reviewed account and service histories to identify trends and issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Documented conversations with customers to track requests, problems and solutions.
  • Supported end-users by responding quickly to phone messages and following up on complaints
  • Addressed customer service inquiries quickly and accurately.
  • Maintained revenue streams by exhausting every option before offering refunds.
Waitress, 07/2005 to 07/2012
AgiaCarpinteria, CA,
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked order accuracy and food quality before delivering to customers.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Education and Training
Bachelor of Science: Nursing, Expected in to Chamberlain College of Nursing - Miramar, FL
GPA:
Associate of Science: Nursing, Expected in to Concorde Career Institute - Miramar, FL
GPA:
Associate of Arts: Pre-Nursing , Expected in to Broward College - Fort Lauderdale, FL
GPA:
Associate of Science: Medical Office Administrator, Expected in to Florida Career College - Miami - Miami, FL
GPA:

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Resume Overview

School Attended

  • Chamberlain College of Nursing
  • Concorde Career Institute
  • Broward College
  • Florida Career College - Miami

Job Titles Held:

  • Registered Nurse
  • Customer Service Representative
  • Customer Service Representative
  • Waitress

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Arts
  • Associate of Science

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