Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

A registered nurse with compassion and understanding of patient needs. Dedicated to enhancing quality of care, safety and efficiency, to provide the highest level of patient care.

Skills

Bilingual (fluent in English and Spanish)

Microsoft Word 2007, Excel, PowerPoint, and Microsoft Office Outlook

Ability to handle stressful situations

Effective communicator

Leadership

Collaboration

Time management

Clinical skills

  • Direct patient care
  • Medication administration
  • Wound cleaning/care
  • Care planning
  • Collecting specimens
  • Catheter change and preparation
  • Grooming and bathing assistance
  • Helping with medication
  • Performing patient intakes
  • Collecting vital signs
Education and Training
Chamberlain College of Nursing Miramar, FL Expected in Bachelor of Science : Nursing - GPA :
Concorde Career Institute Miramar, FL Expected in Associate of Science : Nursing - GPA :
Broward College Fort Lauderdale, FL Expected in Associate of Arts : Pre-Nursing - GPA :
Florida Career College - Miami Miami, FL Expected in Associate of Science : Medical Office Administrator - GPA :
Experience
Covenant Care - Registered Nurse
Capitola, CA, 04/2020 - Current
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Answered patient questions and provided take-home materials for further information.
  • Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
Ryder System - Customer Service Representative
Bloomington, CA, 07/2012 - Current
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Reviewed account and service histories to identify trends and issues.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Supported end-users by responding quickly to phone messages and following up on complaints
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Addressed customer service inquiries quickly and accurately.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
Ryder System - Customer Service Representative
Bloomington, IL, 07/2012 - 07/2012
  • Reviewed account and service histories to identify trends and issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Documented conversations with customers to track requests, problems and solutions.
  • Supported end-users by responding quickly to phone messages and following up on complaints
  • Addressed customer service inquiries quickly and accurately.
  • Maintained revenue streams by exhausting every option before offering refunds.
Agia - Waitress
Carpinteria, CA, 07/2005 - 07/2012
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked order accuracy and food quality before delivering to customers.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good

resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Chamberlain College of Nursing
  • Concorde Career Institute
  • Broward College
  • Florida Career College - Miami

Job Titles Held:

  • Registered Nurse
  • Customer Service Representative
  • Customer Service Representative
  • Waitress

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Arts
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: