Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. Highly ambitious, willing to meet or exceed goals, With a background in Customer service that is unimaginable, I love being challenged mentally, I'm very detailed person and always looking for whats next and how I can growth with in a great company. Currently seeking a job with a company I can expand with my business degree and with my past customer service experience. With many years of Nursing experience also HardworkingNurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Skills
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Calm and Professional Under Pressure
  • Upselling Products and Services
  • Verbal and Written Communication
  • Efficient and Detail-Oriented
  • Multi-tasking strength
  • Cash register operation
  • Shipment processing
  • Product promotions
  • Equipment Assembly
  • Recording Vital Signs
Work History
03/2022 to Current LPN Kate Somerville | , , Tampa, FL
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Performed routine wound care and dressing changes on schedule.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
12/2019 to 06/2021 Bank Teller Palm Harbor Dermatology | , ,
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Turned in excess cash to maintain drawer security.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Provided customer records, account statements and copies of checks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Removed mutilated currency from circulation.
07/2017 to Current Manager/Shift Leader Tampa Bay Regional Surgery Center | , ,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Reconciled cash drawer and resolved discrepancies.
  • Removed mutilated currency from circulation.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Assisted customers with compromised debit cards and issued new credentials.
Education
Expected in 06/2023 Bachelor of Science | Business Administration And Management Western Governors University, Salt Lake City, UT GPA:
Expected in 2019 Associate of Science | Nursing Medical Prep Institute, Tampa, FL GPA:
Expected in 2014 High School Diploma | Lawrence High School, Fairfield, ME GPA:
Accomplishments
  • Worked directly with management to new hires,training etc.
  • Supervised team of new hires.
  • Top three in every sales competition. 
Certifications
  • Certified IV therapy
  • ACLS
  • BCLS

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Resume Overview

School Attended

  • Western Governors University
  • Medical Prep Institute
  • Lawrence High School

Job Titles Held:

  • LPN
  • Bank Teller
  • Manager/Shift Leader

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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