Seeking a challenging and rewarding Management position that utilizes my experience in overall business strategy and my strengths in sales, management, entrepreneurship, and developing loyal relationships. Organization should allow for continued personal and professional growth, commensurate with my achievements. Highly motivated, capable, and resourceful self-starter. 7 years of Sales & Management experience as CEO and General Manager. B.A. Criminal Justice and Business Administration, 3.7 Cum. GPA. Well versed and creative in strategic business and sales planning. Dedicated to the prompt and timely execution and success of sales plans. Proven track record of exceeding sales goals. Outstanding leadership and team-building skills; open minded, empowering and encouraging others' ideas and talents. Adept communicator with ability to adapt to any client or employee through a wide spectrum of scenarios.
Regional Team Lead & Media Sales Supervisor February 2016 to CurrentVapeCycle LLC － Tustin, CA
VapeCycle is a Recycling Company and Advertising Space Company inside the Vaping Industry(electronic cigarette industry).
Recycling Program began Sep.
2015; Ad-Space Program launched April 2016.
Ad-Space Program Development Gathered and analyzed large amounts of demographic and market analytics in order to define target customers and develop sales strategy.
Collaborated with founder to brainstorm the entire Media Sales Program.
Wrote and refined all sales resources, including; general sales pitch, phone scripts, presentation scripts, ad-space Media Kit, ad-space Pitch Deck, and marketing materials for both recycling program and ad-space program.
Sales Marketed Ad-Space programs to E-Liquid Manufacturer's and Presented Recycling programs to prospective Vape Shops to continuously increase consumer base and.
Made 40 Ad-Space Sales in 1 week leading up to the Ad-space launch.
Enlarged Vape Shop consumer base by an avg of 2 shops per week, totaling more than 100 shops to date.
Management/Operations Negotiated recycling contracts with each partnered Vape Shop.
Managed driver's daily schedules, including; recycling pick-up/drop-off's for all 90+ So.
Designated driving zones and routes in order to maximize driver time and mileage reimbursement efficiency.
General Manager/Sales Manager General Manager April 2012 to January 2015Gold's Gym Northwest GGNW Issaquah and Redmond Locations 325 NW Gillman Blvd － Issaquah, WA
of GGNW's Flagship Club.
16,000 members and rated #2 franchise in the US.("medallia.com").
Primary responsibility as the GM is to meet or exceed the club's monthly sales goals through overall Membership Sales AND Personal Training Sales.
Sales/ Sales Management: Personally accountable for the attainment of all monthly sales goals for a full time membership sales staff of 4, the Personal Training Sales Manager, and all production trainers.
Conducted daily sales training.
Monitored all sales processes' (daily lead generation, calls, appointments, appointment shows, sales presentations and assisted with takeover sales closes.) January 2014, set the club's highest monthly New Membership Sales record, then continued to beat the previous numbers month after month until resignation.
September, 2014, set the club's highest monthly Personal Training Sales record.
2014 recognized as the #1 Gold's Gym Personal Training department in the US.
Medallia") Management Duties: Directly managed and trained all department heads and employees, hired and fired, set goals and incentive programs for all department heads and employees.
Reported directly to our Owner.
Achieved constant growth in revenue for all departments, achieved a happy, cohesive, and driven team to make the Club the best it has ever been.
Customer Satisfaction ratings were at an all-time high upon resignation; "Medallia".
Owner/President Founded October 2005 to December 2010HomeBound Services Inc － Kirkland, WA
HomeBound Services provides City and County courts in Western Washington with full service electronic home detention and alcohol monitoring programs.
HBS innovated the concept and processes for serving court, community, and client by providing secure, cost effective, and positive jail alternative programs for criminal offenders.
Business Start-up and Sales: Sold judges, attorneys, probation officers, and the public on the benefit of our programs: court by court and county by county.
Planned business from ground up - developed business plan, secured startup capital, set goals for growth, forecasted finances, continually reviewed progress, changed course, added complexity, and increased efficiency.
Initially built customer base through extensive cold calling, developed detailed spreadsheets to track contacts and network, conducted large presentations to organizations and high ranking officials in our area, ran our "trade-show booth" at several conventions across the state.
Developed great relationships with Judges, Prosecutors, Probation Officers, and Court administrators.
Statistics: Grew the company revenues from ground up to approximately $800,000.00 gross revenue in 2010.
Net profit margins in 2010 were approximately 35%.
Grew our Customer Base (Public Courts) to 37 City and County Courts in 2010, including the King County District Court System and the Snohomish County District Court System.
Grew our Client Base (offenders) to approximately 180 offenders on the program at any one time, throughout 2010.
Effectively negotiated sale of business (price, terms, payout, contracts, etc.) for a substantial profit.
Management/Operations: Created and negotiated legally binding contracts with all City and County Customers.
Prepared timely, detailed, and accurate legal reports on a daily basis; all reports used in a court of law to determine judgments of each offender.
Worked with prosecution and testified on the stand against violating offenders, answered cross examination questions by defense teams.
Won 100% of cases.
Managed employees: trained and supervised employees to high standards demanded by our city customers and watch groups.
Oversaw a caseload of over 180 offenders, 24-7, managed that caseload to strict zero- tolerance policy standards-provided orientation, technical installation, monitoring, and court reporting.
Was directly responsible for offender's actions after any violation.
Bachelor of Arts : Criminal Justice, 2002 2005Eastern Washington University － Cheney, WACriminal Justice
Bachelor of Arts : Business Administration SociologyGPA: Dean's List recipient each quarter GPA: 3.7Business Administration Sociology Dean's List recipient each quarter GPA: 3.7 Division 1AA Football Team, Eastern Washington University 2002-2005
*Full ride Scholarship from High School
*3 year starter, Tight End
*Team won 2 Big Sky Championships